Project Product Introduction Manager_RSC_Gautrain

Alstom; Nigel; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Alstom in South Africa is seeking a Senior Project Product Introduction leader to drive reliability growth and warranty closure. You will support the Project Manager and Warranty Site Manager, represent PI in customer interactions, and lead PI deliveries from project start to completion.

You will ensure PI processes are applied, allocate skilled resources, manage the Warranty Work Package, capture field data, and deliver all PI outputs on time, while adhering to AZDP and EHS requirements.

Qualifications

• Diploma/Postgraduate in Engineering or Industrial, or equivalent.
• Internal EHS training.
• Project Execution (technical/industrial) (> 10 years for Senior Position).
• Team management (> 5 years for Senior Position).
• Product knowledge.
• EHS knowledge/exposure.
• Data analytics.
• In addition for Senior position: Multi-Platform Product knowledge.
• Strong self-government.
• Field Experience.
• RAM.
• Problem Solving skills.
• Customer contact.

Responsibilities

• Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
• Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
• Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
• Manage the full Project Warranty Work Package
• Manage Reliability Growth with customer and internally (Defects/issues (Kx), Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
• Ensures that field experience and field-data (REX) is captured & feedback to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
• Ensures that all PI related deliverables (during project reviews / Development for Quality (DFQ)) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
• Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
• Ensure adequacy of customer infrastructure to support PI intervention & activities
• Implement a incident management process to follow-up Non Conformity Report (NCR)’s/8D with Quality
• Ensure closure of Open Items, the field modification/retrofits and reporting on same
• Manage project dedicated PI staff
• Ensure appropriate internal and external audits and assessments
• Ensure respect of Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
• Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for Digital & Information Systems)
• Ensures adequacy of supplier commitment with contractual warranty requirements
• Ensures supplier charge-back agreement and execution
• Identify potential additional Services sales opportunities arising during warranty period

Skills

Project management

Team leadership

Data analytics

RAM

EHS

Education

Diploma/Postgraduate in Engineering or Industrial

Job description

Req ID:531915

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

YOUR FUTURE ROLE

Manage the overall Project Product Introduction (PI) activities and in particular Reliability Growth to achieve Warranty closure. Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer. Represents the PI function within the Project Core Team and in front of the customer.

WE’LL LOOK TO YOU TO:

• Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
• Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
• Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
• Manage the full Project Warranty Work Package
• Manage Reliability Growth with customer and internally (Defects/issues (Kx), Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
• Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
• Ensures that all PI related deliverables (during project reviews / Development for Quality (DFQ)) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
• Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
• Ensure adequacy of customer infrastructure to support PI intervention & activities
• Implement a incident management process to follow-up Non Conformity Report (NCR)’s/8D with Quality
• Ensure closure of Open Items, the field modification/retrofits and reporting on same
• Manage project dedicated PI staff
• Ensure appropriate internal and external audits and assessments
• Ensure respect of Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
• Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for Digital & Information Systems)
• Ensures adequacy of supplier commitment with contractual warranty requirements
• Ensures supplier charge-back agreement and execution"
• Identify potential additional Services sales opportunities arising during warranty period

PERFORMANCE MEASUREMENTS

• Achievement of contractual reliability (milestone) targets
• Achievement of contractual availability (milestone) targets
• Achievement of end of general contractual warranty on time
• Adherence to Warranty Budget
• Containment and solution of K1S/K2/K3 issues on time
• FQA Gate Review GO on time
• Audit results (internal and external)
• Customer satisfaction survey result

All About You

We value passion and attitude as much as experience. You do not need to meet every requirement; the following qualifications and experience will help you succeed and grow in this role:

• Relevant Project management Diploma/ Post) Graduate in Engineering or Industrial
• Internal EHS training
• Project Execution (technical/industrial) (> 10 years for Senior Position)
• Team management (> 5 years for Senior Position)
• Product knowledge
• EHS knowledge/exposure
• Data analytics
• In addition for Senior position:
• Multi-Platform Product knowledge
• Strong self-government
• Field Experience
• RAM
• Problem Solving skills
• Customer contact

DESIRABLE

• Railway Safety/Product liability
• Field Experience
• RAM
• Problem Solving skills
• Engineering knowledge
• DFQ, Quality and Audit skills
• Customer contact
• Contract management

THINGS YOU’LL ENJOY

Join us on a lifelong, transformative journey . The rail industry is built for the future, giving you opportunities to grow , develop new skills , and gain diverse experience throughout your career.

Competencies & Skills

YOU’LL ALSO:

• Build a stable, challenging, long-term career with varied work.
• Collaborate with cross-functional teams and supportive colleagues.
• Contribute to innovative projects.
• Shape your career across functions and countries.
• Benefit from award-winning learning and development opportunities.
• Receive a fair, dynamic reward package that recognises performance and potential, together with comprehensive and competitive social coverage.

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.