Project Manager - Richards Bay

Empact Group; KwaZulu-Natal; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading catering services provider in KwaZulu-Natal is seeking an experienced individual to manage food production and deliver exceptional service. Ideal candidates will have over 10 years of experience in hospital catering, strong leadership skills, and proficiency in budget management. This role emphasizes delivering high-quality services while managing creative events. A tertiary qualification in food services is preferred and a valid driver's license is required.

Qualifications

• Minimum of 10 years of experience in hospital catering.
• Experience in competitive markets is mandatory.
• Proven project management experience in hospitality is advantageous.

Responsibilities

• Manage daily operations in line with contract terms.
• Oversee food production processes and quality.
• Lead menu planning and costing.

Skills

Food production process management

Customer service skills

Leadership

Budget management

Event planning

Education

Relevant tertiary qualification in food services

Job description

Purpose of the role

The successful candidate will manage the assigned unit in alignment with the sector's strategy, contractual obligations, and regulatory requirements. Responsibilities include overseeing food production processes, delivering high-quality food services to clients, and managing the execution of creative events and functions.

Education and Experience Requirements

• A relevant tertiary qualification in food and beverage services, hospitality, or culinary arts is preferred.
• A minimum of 10 years of experience in hospital catering is essential.
• Proven experience in competitive and sensitive markets is mandatory.
• Project management experience within the hospitality or catering industry is advantageous.
• Experience with implementing change programs and unit mobilization is beneficial.
• Familiarity with working within brand guidelines to achieve outcomes.
• Experience in costing, budgeting, forecasting, and invoicing is a plus.
• Demonstrated ability in managing successful teams or departments.
• A valid driver's license is required.

Key areas of responsibilities

• Manage daily operations of the unit in line with sector strategy, contract terms, and statutory requirements.
• Oversee the implementation of efficient food production processes.
• Deliver exceptional quality service to clients.
• Manage and coordinate the execution of creative functions and events.
• Lead menu planning, standardization, adoption, and costing.
• Ensure kitchen staff adhere to standardized recipes and maintain high food quality.
• Oversee daily bookkeeping, including capturing sales, stock management, and banking.
• Monitor and manage gross profit to meet budget targets.
• Maintain optimal stock levels.
• Ensure the efficient use and functionality of the electronic meal ordering system.
• Oversee health, safety, and environmental compliance, ensuring records are up to date.
• Lead workforce planning, payroll administration, performance management, and leave management.
• Enhance the customer experience through feedback and data-driven improvements.
• Ensure adherence to client service level agreements to maintain high service standards.

Knowledge, Skills, and Competencies

• Strong understanding of the catering environment.
• Knowledge of South African laws and industry regulations.
• Exceptional customer service and operational management skills.
• Excellent communication and leadership abilities.
• Ability to organize and deliver outstanding events.
• Expertise in budget management and cost-saving initiatives.
• Proficient in drafting and analysing reports.
• Strong profit optimization skills are essential.