Project Manager

Surgo PTY Ltd; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Surgo (Pty) Ltd is seeking a Project Manager for our Cape Town office on Kloof Street. You will report to the Project Delivery Lead and oversee the successful delivery of projects and ad-hoc consultancy engagements for clients.

You will work with sales, finance, project coordinators, engineers, consultants, developers, and architects to ensure objectives are met. Expect virtual meetings and occasional customer support as needed.

Qualifications

• Minimum of 2 years' experience delivering projects.
• Experience delivering software implementation projects.
• Confident communicating with C-Level executives and stakeholders.
• Strong commercial awareness and change management experience.
• Ability to analyze problems and propose resolutions.
• Strong recording, tracking and reporting of tasks and progress.

Responsibilities

• End-to-end management of the project lifecycle from initiation to closure.
• Be the principal client contact on all project matters.
• Report on progress, risks, issues and changes; escalate when needed.
• Manage project resources, budget and schedule.
• Maintain project documentation including risk, change and action logs.
• Ensure quality of project deliverables and perform quality checks.
• Contribute to management-level reporting for the COO and leadership.
• Liaise with sub-contractors and third parties involved in projects.
• Maintain the ConnectWise project management system and time tracking.
• Coordinate with Finance to confirm invoicing and delivery dates, ensuring timely invoicing.
• Collaborate with Technical teams on statements of work.

Skills

Project management

Communication

Client focus

Teamwork

Tools

ConnectWise PSA

Microsoft Dynamics 365

Sage products

Job description

We are looking for a Project Manager for our office in Kloof street Cape Town who will be reporting to the Project Delivery Lead, the Project Manager will be responsible for the successful delivery of projects, as well as ad-hoc consultancy engagements, to our clients customers.

The role involves working with our sales and finance teams, project co-ordinator, engineers, consultants, developers, and architects to ensure successful delivery of project objectives. The role will require attending virtualmeetings and support for customers on an ad-hoc basis.

Responsibilities

• End to end management of the project lifecycle including project initiation, defining the project scope, objectives, deliverables, user acceptance and business readiness criteria, communication strategy; planning and resource booking; managing the project progress, communications with clients and resources; project closure (including evaluation) and handover to support
• Be the principal contact for the client on all project matters
• Manage and report on project progress, risks, issues and changes, and elevate them as appropriate
• Manage the project resources, budget, and schedule
• Maintain, all project documentation, including risk, change and action logs
• Ensure the quality of the project deliverables and conduct quality checks
• Contribute to management level reporting for the Chief Operations Officer and the wider management team
• Liaise with sub-contractors or other third parties that form part of a project
• Maintain theproject management system – ConnectWise, and ensure that time used for projects/tasks is accurately recorded
• Liaise with Finance and Commercial teams to confirm invoice and delivery dates, and ensure timely invoicing
• Work with Technical colleagues to support Commercial with developing statements of work, where project specific information is required

Qualifications and Experience

Essential:

• Minimum of 2 years' experience in the successful delivery of projects
• Experienced in the delivery of software implementation projects
• Confident in dealing with C-Level executives and project stakeholders
• Strong Commercial awareness and experience of effective scope / change management
• Able to analyse potential problems and identify routes to resolution
• Confident in recording, tracking, and reporting on tasks, progress, and challenges
• Able to communicate exceptionally well with others, both internal and external
• Able to manage time effectively and proficient at working across multiple active projects
• Self-motivated with the ability to 'think smart' and adapt quickly
• Pro-active; identifying areas to improve and processes to introduce consistent results

Desirable:

• Project Management qualifications such as Prince2 or Agile
• Experience of using ConnectWise PSA or other Project Management applications
• Previous experience of operating within a Business Applications Professional Service and / or Managed IT Service Provider
• Awareness of Microsoft Dynamics 365 and/or Sage products

Competencies

Client and Commercial Focus

Proactively anticipates and manages the needs of internal and external clients to meet and exceed customer expectation

Teamwork and Collaboration

Shares knowledge continuously and encourages others to do the same

Results Focused/Problem Solving

Anticipates issues before they occur and develops and implements contingency plans

Communication

Conveys information and ideas clearly and succinctly. Listens to others and values different opinions. Adapts tone, style and approach toward people depending on audience and situation

Project Based Contract

Salary: Market Related depending on experience and Skill set

Shifts: Monday to Friday 09:00 am to 18:00 pm/ 10:00 am to 19:00 based on day light savings in the UK

Location: Kloof street Cape Town, in office

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful, and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.