Project Coordinator (MSP)

Uptime Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A Managed Service Provider is seeking a proactive Project Coordinator to join their dynamic team. This fully remote, permanent role offers a chance for an entry to mid-level professional to manage multiple client-facing IT projects effectively. Responsibilities include planning support, documentation maintenance, and ensuring timely delivery. Candidates should have experience in project coordination and familiarity with tools like Microsoft Office, Jira, and Asana. Ideal candidates have relevant project management qualifications.

Qualifications

• 1–5 years of experience in a project coordination or similar role.
• Experience in an MSP, IT services, or technology-driven environment.
• Strong organisational and multitasking skills.

Responsibilities

• Support planning, execution, and delivery of client-facing IT projects.
• Coordinate internal resources and third-party vendors for project delivery.
• Maintain project documentation, schedules, and reports.

Skills

Organisational skills

Multitasking

Written communication

Verbal communication

Proficiency in Microsoft Office

Project management tools

Education

Relevant qualification in project management or IT (e.g. PRINCE2, PMP)

Tools

Microsoft Project

Jira

Asana

Job description

Overview

Job title: Project Coordinator

Hours: Full time, 10.30 – 19.30 SAST Monday to Friday

Location: Fully Remote, work from home, permanent role

Job Summary: We are seeking a proactive and detail-oriented Project Coordinator to join our dynamic team in Dublin. This is an exciting opportunity for an entry to mid-level professional to play a key role in delivering high-quality IT and infrastructure projects within a fast-paced Managed Service Provider (MSP) environment.

Responsibilities

• Support the planning, execution, and delivery of multiple client-facing IT projects.
• Coordinate internal resources and third-party vendors to ensure timely project delivery.
• Maintain project documentation, schedules, and reports.
• Track project milestones, budgets, and deliverables.
• Facilitate communication between stakeholders, clients, and technical teams.
• Organise and participate in project meetings, capturing minutes and action items.
• Assist in risk management and issue resolution throughout the project lifecycle.
• Ensure compliance with internal processes and client requirements.
• Set priorities, schedule engineers, update dashboards, send customer/project updates, escalate risks.
• Spot bottlenecks and propose process improvements.

Requirements

• 1–5 years of experience in a project coordination or similar role
• Experience working in an MSP, IT services, or technology-driven environment is highly desirable
• Strong organisational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and project management tools (e.g. MS Project, Jira, Asana)
• Ability to work independently and collaboratively in a team setting
• Ideally have a relevant qualification in project management or IT (e.g. PRINCE2, PMP, or equivalent)