Project Coordinator, Americas

DigiCert; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global security authority is seeking a Project Coordinator to support the delivery of Professional Services projects. The role involves coordinating multiple IT service delivery projects, assisting the Senior Project Manager, and ensuring adherence to quality standards. Ideal candidates should possess project coordination experience, strong communication skills, and a tertiary qualification in relevant fields. This position offers key benefits including medical aid and gym reimbursement.

Benefits

Provident Fund

Medical Aid + Gap Cover

Employee Assistance Program

Gym Reimbursement

Life Insurance

Disability Insurance

Qualifications

• 1+ years of experience in project coordination, project administration, or project support.
• Exposure to the full project lifecycle.
• Strong verbal and written communication skills.

Responsibilities

• Assist in coordinating multiple IT service delivery projects.
• Support the Senior Project Manager with planning and organization.
• Track and report on project milestones and deliverables.

Skills

Project coordination

Strong communication

Time management

Detail-oriented

Education

Tertiary qualification in Project Management or related

Tools

Jira

Confluence

Job description

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things, and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

The Project Coordinator will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

What you will do

• Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
• Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
• Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
• Maintain and update project plans, risk logs, and status reports under guidance.
• Track and report on project milestones, timelines, and deliverables.
• Support the management of project budgets, timesheets, and invoicing processes.
• Help ensure adherence to project governance standards and quality requirements.
• Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
• Assist in resource planning and coordination with cross-functional teams.
• Participate in post-project reviews and contribute to identifying areas for process improvement.
• Provide administrative and operational support to the Professional Services team as needed.

What you will have

• 1+ years of experience in a project coordination, project administration, or project support role at a IT/Software delivery/FinTech company. (strongly preferred)
• Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
• Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.
• Experience working in a fast-paced, multidisciplinary organization.
• Being detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables.
• Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.
• Strong organizational and time management skills with attention to detail.
• A motivated individual with a foundational understanding of project management principles and processes.

Nice to have

• Previous experience working with global teams and across different timezones.
• Basic understanding of PKI or digital certificate management concepts (training will be provided).
• Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance