Project Coordinator

Business Skills Institute; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A business skills training provider in Stellenbosch is seeking a Project Coordinator to manage training programmes. The role involves learner support, stakeholder communication, and project documentation. Candidates should have 2-3 years project coordination experience and grade 12 education. Proficiency in MS Office and project management knowledge are advantageous. This role offers the opportunity to shape the learning experience for many.

Qualifications

• Minimum 2-3 years project coordination / administration experience is essential.
• Experience in the training and education environment will be advantageous.

Responsibilities

• Coordinate and facilitate inductions.
• Register learners on the relevant systems.
• Provide telephonic / email / Whatsapp support to learners.
• Maintain regular communication with learners.
• Identify and communicate learning barriers and needs to facilitators and assessors.
• Schedule assessments and moderation in line with project schedules.
• Support and guide assessors and moderators.
• Compile monthly progress reports and host monthly progress meetings with clients.
• Client liaison from start to end.
• Monitor project progress and resolve issues.
• Create and maintain comprehensive project documentation, plans, and reports.
• Process all learner and project administration.
• Review and sign off training related invoices.

Skills

Attention to detail

Ability to multi-task

Customer focus

Planning and organisation skills

Problem solving and decision-making skills

Resourceful

Education

Minimum Grade 12 / Matric

National Certificate in OD ETD Practices (NQF Level 5)

Certificate in Project Management

Tools

MS Word

MS Excel

MS Outlook

Job description

Drive Learning Success and Shape Futures with BSI – Join Our Team as a Project CoordinatorBSI is an accredited and trusted business skills training provider for learners, professionals and companies in Africa.

We offer students of all ages and companies digital, blended and in-class skills training, short courses, qualifications, and workshops across a wide range of business skills topics to meet their career needs and move their futures forward.The Project Coordinator is an essential member of the Operations team and is responsible for coordinating training programmes by ensuring that learners are inducted and registered.

The role is also responsible for learner support, managing the assessment and moderation process and acting as the communication liaison between stakeholders (client, learners, facilitators, assessors and moderators).

Responsibilities

• Coordinate and facilitate inductions.
• Register learners on the relevant systems.
• Provide telephonic / email / Whatsapp support to learners.
• Maintain regular communication with learners.
• Identify and communicate learning barriers and needs to facilitators and assessors.
• Schedule assessments and moderation in line with project schedules.
• Support and guide assessors and moderators.
• Compile monthly progress reports and host monthly progress meetings with clients.
• Client liaison from start to end.
• Monitor project progress and resolve issues.
• Create and maintain comprehensive project documentation, plans, and reports.
• Process all learner and project administration.
• Review and sign off training related invoices.

Qualifications

• Minimum Grade 12 / Matric
• Proficiency in MS Office (MS Word, MS Excel, MS Outlook)
• National Certificate in OD ETD Practices (NQF Level 5) – advantageous
• Certificate in Project Management advantageous

Work Experience and Industry Exposure

• Minimum 2-3 years project coordination / administration experience is essential.
• Experience in the training and education (i.e. occupational learning) environment will be advantageous.

Skills / Competencies

• Attention to detail
• Ability to multi-task
• Customer focus
• Planning and organisation skills
• Problem solving and decision-making skills
• Resourceful