Program Manager - Social Services

Placements24; Bloemfontein; Hybrid; ZAR 480,000 - 680,000; Full time

Benefits offered by this job

Salary and bonuses

Health, dental, vision insurance

Professional development

Paid time off

Retirement plan

Job summary

Placements24 is seeking a highly organized Program Manager to lead a critical social services initiative in Welkom. You will oversee operations, guide a team, manage budgets, and ensure program delivery aligns with our mission to support vulnerable populations in the Free State.

The role requires a bachelor’s degree in social work or related field, 5+ years in program management within non-profit sectors, and strong leadership, data reporting, and stakeholder collaboration skills.

Qualifications

• Bachelor's degree in Social Work, Public Administration, or related field.
• Minimum 5 years of program management experience in non-profit or social services.
• Proven budget, staff and project management experience.
• Knowledge of social service delivery systems in Welkom area.
• Strong leadership, communication and problem-solving skills.
• Experience in data collection, analysis and reporting on outcomes.

Responsibilities

• Oversee day-to-day operations of social service programs.
• Develop, implement and monitor program strategies, policies and procedures.
• Manage program budgets, forecasting, expense tracking and resource allocation.
• Supervise, mentor and evaluate program staff.
• Build and maintain relationships with community partners, government agencies and stakeholders.
• Monitor outcomes and prepare reports for senior management and funders.
• Ensure compliance with regulations and reporting requirements.

Skills

Leadership

Communication

Problem Solving

Data Analysis

Budget Management

Education

Bachelor's degree in Social Work / Public Admin

Master's degree preferred

Job description

About the Role

Our client, a leading charitable organization in Welkom , is seeking a highly organized and experienced Program Manager to oversee a critical social services initiative. This role is essential for the effective planning, implementation, and evaluation of programs designed to support vulnerable populations within the community. You will lead a team of dedicated professionals, manage budgets, and ensure that programs are delivered efficiently and effectively, making a tangible positive impact on the lives of those served in the Free State . This is an opportunity to drive significant social change within a respected non-profit setting.

Key Responsibilities

• Oversee the day-to-day operations of assigned social service programs, ensuring alignment with organizational goals and client needs.
• Develop, implement, and monitor program strategies, policies, and procedures.
• Manage program budgets, including financial forecasting, expense tracking, and resource allocation.
• Supervise, mentor, and evaluate program staff, fostering a high-performance team environment.
• Build and maintain collaborative relationships with community partners, government agencies, and other stakeholders.
• Monitor program outcomes and impact, preparing regular reports for senior management and funding bodies.
• Ensure compliance with all relevant regulations and reporting requirements.

Requirements

• Bachelor's degree in Social Work, Public Administration, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in program management within the non-profit or social services sector.
• Proven ability to manage budgets, staff, and complex projects.
• Strong understanding of social service delivery systems and community needs in the Welkom area.
• Excellent leadership, communication, and problem-solving skills.
• Experience in data collection, analysis, and reporting on program outcomes.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and continuing education.
• Generous paid time off and retirement savings plan.
• A chance to lead impactful programs and make a difference in the Free State community.