Program Manager

Skywaves Rise; Gauteng; Hybrid; ZAR 900 000 - 1 200 000; Full time

Job summary

A telecommunications company based in Gauteng is seeking an experienced Program Manager to lead and oversee projects supporting the consumer prepaid business. The ideal candidate will manage a range of responsibilities, including developing the programme roadmap, handling financials, and ensuring compliance. Candidates should possess over 12 years in project management, with significant telecom experience. Agile experience is preferred, and the role offers a hybrid work model.

Qualifications

• 12 years in project/program management, including at least 4 years in program management.
• Previous telecom experience is required.
• Understanding of core telecoms systems such as prepaid billing systems, CRM, and network infrastructure.

Responsibilities

• Develop and execute programme roadmap supporting the business strategy.
• Identify, document and manage programme risks and issues.
• Prepare and deliver programme communication plans and progress update reports.
• Manage programme financials and benefits tracking.
• Facilitate steering committee meetings and maintain governance documentation.

Skills

Understanding of core telecoms systems

Project management

Data analysis

Stakeholder management

Job description

Job Role

Program Manager – Johannesburg, South Africa (Contract, Hybrid). The programme manager will support the consumer prepaid business.

Experience and Qualifications

• Understanding of core telecoms systems such as prepaid billing systems, CRM, CVM, Digital and network infrastructure.
• Experience managing projects or programmes that include prepaid product positions, sales enablement via various distribution and channels, operational improvements, product launches and go‑to‑market.
• Ability to analyse data, customer behaviours and patterns, and provide insights that lead to better initiatives and innovation.
• 12 years in project/program management, including at least 4 years in program management.
• Previous telecom experience is required.

Responsibilities

• Develop and execute programme roadmap supporting the business strategy.
• Identify, document and manage programme risks and issues.
• Prepare and deliver programme communication plans and progress update reports.
• Manage programme financials, benefits tracking and ensure compliance.
• Facilitate steering committee meetings and maintain governance documentation.
• Plan and report on resource utilisation.
• Ensure programme governance and compliance documentation are up to date.

Additional Note

The business requires an experienced Program Manager with Agile Experience to oversee and ensure the successful delivery of programmes.