Role and Responsibilities
- Administrative Support: Manage calendars, schedule meetings, and coordinate travel arrangements for both Group Managers and the Manco team, where appropriate.
- Communication Management: Draft, proofread, and manage correspondence, reports, and presentations.
- Meeting Coordination: Prepare agendas, take minutes, and follow up on action items from meetings.
- Project Support: Assist in tracking and coordinating projects, ensuring deadlines are met.
- Stakeholder Liaison: Serve as a primary point of contact between the Group Managers and internal / external stakeholders.
- Operational Efficiency: Streamline administrative processes and improve efficiency within both departments.
- Confidentiality: Handle sensitive information with utmost professionalism and discretion.
- Event Planning: Assist with coordinating events, initiatives, trainings, offsites, and special projects.
- Research & Reporting: Conduct research and compile data to support decision‑making.
- Other Duties: Perform additional tasks as required to support both Group Managers and operational leadership.
Qualifications and Education Requirements
- 5+ years of experience as a Professional Assistant, preferably supporting senior management.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience in operational, facilities management, human resources, or non‑profit environments – advantageous.
Preferred Skills
- Organized & Detail‑Oriented: Ability to manage multiple tasks with precision.
- Proactive & Resourceful: Takes initiative to anticipate needs and solve problems.
- Strong Interpersonal Skills: Ability to build relationships and communicate effectively.
- Adaptability: Comfortable working in a dynamic and evolving environment.
- Confidentiality & Integrity: Trustworthy with handling sensitive and confidential matters.
- Communication: Exceptional written and verbal communication skills.
- Resilience: Ability to work under pressure, prioritize tasks, and meet deadlines.
- Solution‑oriented: Strong problem‑solving skills and the ability to work independently.
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