Production System Manager (DevOps)

Pillango Placements; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm is seeking a qualified individual for a full-time, on-site position in Pretoria. The role focuses on production system management, product development support, and customer support, requiring extensive experience in cloud platforms and DevOps methodologies. A degree in IT or related fields and specific certifications are mandatory, with a proposed salary range of R60k - R80k per month based on qualifications and experience.

Benefits

Flexible hours

Free lunch

Qualifications

• 5+ years of demonstrated experience with DevOps or Systems Administration.
• Strong understanding of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Relevant certifications (e.g., AWS Certified DevOps Engineer, Docker Certified Associate).

Responsibilities

• Deploy and monitor production cloud systems.
• Manage customer provided data and liaise with Analytics team.
• Research new technologies, approaches and trends.

Skills

DevOps

Cloud computing platforms (AWS, Azure, GCP)

Infrastructure as Code

Python or Bash

Education

Degree in Information Technology, Computer Science, Engineering or related

Tools

Jenkins

Git-based delivery pipelines

Kubernetes

Job description

Note that this is a full time, on site position. Flexible hours will apply. And there is free lunch!

Requirements

• Degree in information technology, computer science, engineering or related; relevant certifications (e.g., AWS Certified DevOps Engineer, Docker Certified Associates
• 5+ years of demonstrated experience with DevOps or Systems Administration
• Strong understanding of cloud computing platforms such as AWS, Azure, or Google Cloud Platform

Production System Management

• Gain in-depth technical knowledge and expert understanding of the companys products, systems and processes.
• Infrastructure and cloud management (Azure, AWS and GCP)
• Deploy and monitor production cloud systems
• Infrastructure as Code
• Ensure high availability to meet customer SLAs
• Automate system usage monitoring and reporting
• Manage, report and optimise cloud system costs and budgets
• Conduct regular security checks and reviews (security and compliance)
• Manage automated backups and create disaster recovery plans
• Identify inefficiencies and improve procedures
• Create systems to automatically detect system errors and anomalies
• Incident and change management

Product Development Support

• Assist development team to improve delivery pipelines
• Assist development team to create vital monitoring metrics
• Provide feedback on system performance and usability and suggest improvements
• Contribute to and verify system documentation
• Assist with creating best practise guidelines for customer configurations
• Perform benchmarks to characterize system performance

Customer Support

• Configure, maintain and document customer deployments
• Manage customer provided data and liaise with Analytics team to execute projects and provide customer feedback
• Manage and respond to customer support tickets in a professional and timely manner in accordance with SLA requirements
• Escalate 3rd level support to development team by diagnosing and describing the issue
• Monitor progress, review deliverables, and initiate corrective actions

General

• Research new technologies, approaches and trends as may be required in the continuous development of the companys products and services
• Work together with your team to plan milestones, create task breakdowns, and prioritise activities
• Willing and able to take on diverse responsibilities across various departments
• Resourceful and solutions orientated
• Devise and implement novel techniques to create and analyse systems
• Assist with internal IT support and antenna smart hands support when required
• Coordinate and ensure good technical communication and collaboration between various teams

Technologies

• Azure, AWS, GCP cloud platforms
• InfluxDB, Grafana
• Kubernetes, Helm, Operators
• Python or Bash
• Jenkins and Git-based delivery pipelines
• Linux and Windows Admin
• Familiarity with container security, IAM, and vulnerability scanning

You will need to be :

• Excited about technology
• Highly responsible and trustworthy
• Precise and detail orientated
• Comfortable working in a dynamic environment
• Analytical, critical thinker, creative problem solver
• Able to clearly express ideas, concepts, and opinions
• Able to understand a complex system as a whole

The proposed salary for the role is R60k - R80k per month, the offer will be market related in line with qualifications, skills and experience.