Production Specialist Remote - Work From Home

Vortala; Welkom; Remote; ZAR 300 000 - 420 000; Full time

Job summary

A health-focused technology company seeks a Website Production Specialist to manage client onboarding and website launches. This full-time, remote position involves coordinating with diverse teams to create high-converting websites. An ideal candidate will have strong communication skills, project management experience, and some knowledge of digital marketing. Flexible work hours available, with core hours from 8am-5pm EDT.

Benefits

Family-friendly hours

Work from home

Career development support

Qualifications

• Excellent verbal and written communication with clients.
• Ability to prioritize tasks for multiple projects efficiently.
• Working knowledge of SEO, Conversion, Design, and Copywriting.
• Experience in managing client expectations and resources.

Responsibilities

• Manage project timelines for new and existing client websites.
• Conduct interviews with doctors for website content.
• Ensure successful and timely website creation process.
• Identify clients' needs for improved patient conversion.
• Facilitate communication between clients and internal teams.

Skills

Customer communication

Organization skills

Website and digital marketing understanding

Basic HTML skills

Job description

Website Production Specialist

Vortala was founded by Steve Anson and Bill Esteb with a simple vision to help doctors grow their practice using the Internet.

Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide.

Busy doctors trust Vortala to manage their practice website and lead their digital marketing strategy.

Our core values are Trust, Service, and Innovation.

Our team culture is based on practicing an Outward Mindset, the simple idea that our success is a by-product of helping others succeed.

Is our culture a good fit with your work and life philosophy?

As a Website Production Specialist, your mission is to effectively manage the onboarding of new clients and assist them in launching their website as quickly and efficiently as possible.

Working alongside our team of internal specialists—web builders, designers, SEO specialists, copywriters, and IT professionals—you will bring our clients' visions to life and create high-converting websites that set them up for success.

Reporting to the Production Team Leader, you will work with our allied healthcare brands, Perfect Patients (chiropractors) and Smile Marketing (dentists), managing a portfolio of new and existing clients in building/re‑designing their website and digital presence.

You will be responsible for managing client expectations and keeping the project moving forward.

Must be self‑driven and highly adaptable.

Responsibilities

• Project management of new and established client websites
• Host interviews with doctors (recorded for website content development by our internal copywriters)
• Manage client expectations and internal resources to ensure a successful and timely website creation process
• Proactively identify clients' business needs and objectives to assist in building a website and digital presence to improve new patient conversion
• Demonstrate excellent listening skills to understand our client goals and translate them to our internal teams

Desired Experience & Qualification

• Commitment to excellence in customer communication (both verbal and written)
• Excellent organization skills to effectively prioritize tasks and initiatives for multiple projects
• A working understanding of all aspects of websites and digital marketing (SEO, Conversion, Design, Copywriting, Domains, Emails)
• Basic HTML skills; website building knowledge is desirable

Our ideal candidate should possess a high attention to detail, be able to follow established processes with precision, and be a collaborative team player with excellent communication skills, both with clients and internal teams.

If you thrive in a fast‑paced environment, are adaptable to change and have a sense of humor, enterprising curiosity, a strong work ethic, and a positive outlook, this may be the right role for you!

Experience in the health profession and working with doctors is desirable but not essential.

Although there is flexibility on the work schedule, you would need to work 80% of your day between 8am‑5pm EDT (New York), Monday through Friday.

Ready for a new challenge with a company that cares deeply about you and your development?

Vortala is a fast‑growing, equal opportunity employer riding the healthcare and technology wave.

This is a full‑time position with flexible, family‑friendly hours. You'll work from the comfort of your home office and connect with your colleagues worldwide using the most advanced online collaboration tools.