Production Planning & Systems Co-Ordinator - 6 x Month FTC

South African Airways (Pty) Ltd.; Kempton Park; On-site; ZAR 180,000 - 300,000; Full time

Job summary

South African Airways (Pty) Ltd. seeks a Production & Systems Co-Ordinator to coordinate manpower planning for all maintenance streams. You will consolidate workload forecasts, rosters and capacity, and support automated planning initiatives to ensure efficient operations.

The role requires 1–2 years in related fields, strong MS Office skills, and familiarity with ERP/MRO systems. Work is based at Kempton Park with a fixed-term contract and a focus on accuracy and collaboration across teams.

Qualifications

• 1–2 years in maintenance, workforce planning or operations data administration.
• Strong MS Office skills and structured data analysis.
• Exposure to ERP/MRO systems; AMOS knowledge advantageous.

Responsibilities

• Consolidate workload forecasts, rosters and capacity by location, trade and aircraft type.
• Coordinate annual and quarterly manpower planning cycles; maintain data quality.
• Identify gaps and constraints; highlight competing priorities to line management.
• Manage leave, training, absences and shift coverage with stakeholders.
• Produce resource loading analyses for base, line and component maintenance.
• Maintain planning registers, dashboards and compliance evidence.

Skills

Manpower planning

Data analysis

Stakeholder coordination

MS Office

Power BI

Education

Diploma/Associate Degree or Equivalent

Tools

AMOS

ERP/MRO systems

Job description

Details

Closing Date 2026/10/27

Reference Number SAA261020-1

Job Title Production & Systems Co-Ordinator - 6 x Month FTC

Division Operations

Business Unit Operations

Job Type Fixed Term Contract

Job Grade TS5-3

Reporting To Head of Operations

Number of Positions 2

Minimum Education Level Diploma / Associate Degree or Equivalent = NQF Level 6

Location - Country South Africa

Location - Province Gauteng

Location - Town / City Kempton Park

Job Purpose

To coordinate, administer and continuously improve integrated manpower and resource planning for SAA Technical Operations e.g. Line, Base and Component Maintenance; provide accurate workload-versus-capacity information and auditable planning records; and support the implementation of an automated manpower planning solution.

Principal Accountabilities

• Consolidate workload forecasts, task-hour estimates, rosters and productive capacity by location, trade, aircraft type, shift and maintenance capability.
• Coordinate annual, quarterly, 14-day and daily manpower planning cycles; maintain assumptions, data quality, version control and planning calendars.
• Compare demand with available appropriately competent and authorised certifying, support and specialist personnel; highlight gaps, constraints and competing work priorities.
• Coordinate inputs on leave, training, absences, contractor availability, authorization validity and shift coverage with responsible managers and support functions.
• Produce resource loading analyses for Base Maintenance inputs, peak Line Maintenance activity and Component Maintenance shop throughput.
• Monitor roster-based fatigue indicators, overtime, extended duties and call-outs; flag exceptions for assessment and decision by accountable line management under the approved fatigue process.
• Maintain manpower planning registers, action trackers, exception reports, management dashboards and evidence for internal and external compliance reviews.
• Escalate forecast and actual resource shortages promptly; track management decisions, mitigation owners and closure evidence.
• Support the project of manpower planning automation, under the sponsorship of the head of operations.
• Map current processes and define future-state workflows, data sources, user roles, approval controls, reporting and audit-trail requirements.
• Work with SAAT and SAA to implement the automated solution.
• Coordinate business requirements, stakeholder workshops, project milestones, risks, dependencies and progress reporting.

Qualifications & Experience

• Relevant diploma/degree in Operations Management, Production/Industrial Engineering, Aviation Maintenance, or a related field; equivalent relevant experience may be considered.
• Approximately 1-2 years of relevant experience in maintenance, workforce/resource planning, production coordination or operations data administration; aviation/MRO experience preferred (Advantageous).
• Strong Ms. Office skills e.g. Excel, Power Point, including structured data analysis and reporting; experience with dashboards/Power BI advantageous.
• Exposure to ERP/MRO systems; AMOS knowledge advantageous, not mandatory.
• Experience coordinating system implementations, process improvement or user acceptance testing advantageous.

Knowledge and Skills

• Understanding of manpower capacity calculations, productive hours, rosters, shift coverage and skills/authorisation matrices.
• Ability to interpret workload forecasts and translate operational information into actionable resource reports.
• Data accuracy, analytical thinking, attention to detail, stakeholder coordination, communication and confidentiality.
• Project coordination, process mapping, change management and practical problem-

Attributes

• Organised and detail-oriented - Maintains structure and accuracy in handling tasks, documents, and schedules.
• Reliable and accountable - Takes ownership of responsibilities and consistently follows through on assigned duties.
• Discreet and trustworthy - Handles sensitive information with confidentiality and professional integrity.
• Helpful and service-oriented - Willing to assist others and ensure the team operates smoothly and efficiently.
• Good communicator - Communicates clearly and respectfully, both in writing and verbally.
• Proactive - Anticipates needs, takes initiative, and resolves minor issues without waiting to be instructed.
• Flexible and adaptable - Comfortable adjusting to changes in priorities, schedules, or team needs.
• Team-oriented - Works well with others, supports collaboration, and contributes to a positive working environment.
• Professional and presentable - Demonstrates a professional attitude and approach in all interactions and work output.
• Willing to learn - Open to learning more about AMOS and project-related terminology to improve effectiveness.

Additional Information

This position coordinates and analyses the process; it does not replace the statutory or operational accountability of Line, Base or Component Maintenance Managers and Team Leaders for resource adequacy, staff fitness for duty, safe task allocation and authorisation controls.

The coordinator may recommend corrective actions but may not approve maintenance release, override authorizations, independently approve overtime or accept unmitigated manpower shortages.