Product Technician

Rich Products Corporation Africa; City of Johannesburg Metropolitan Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A food manufacturing company in Johannesburg is seeking a knowledgeable associate to assist with training, manage stock levels, and prepare product samples. The ideal candidate will have a Chef Diploma, strong pastry experience (2-3 years), and excellent presentation skills. This role involves working closely with the Sales and Marketing teams to support product launches and customer training. Competitive remuneration is offered.

Qualifications

• 2 – 3 years pastry experience in a culinary environment.
• Strong knowledge in cake decorating techniques.
• Ability to manage training and presentation logistics.

Responsibilities

• Assist with training and ensure records are maintained.
• Manage stock levels and ensure hygiene standards.
• Bake and prepare product samples as per requests.
• Prepare presentations and set up for trade shows.

Skills

Pastry experience

Cake decorating

Computer literate (MS Packages)

Good communication skills

Education

Grade 12

Chef Diploma or equivalent

Registered assessor or moderator

Job description

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Key Accountabilities/Outcomes

Assist with training the Rich’s associates and customers ensuring that -

• There is adequate material for training.
• Keep records of training attendance
• Manage associates working in the facility and ensure that they are competent regarding product knowledge, training methods and sample standards.
• Manage and rotate stock level.
• Complete full stocktake monthly.
• Ensure that the equipment in the facility is in working order and request for services when required.
• Ensure that the correct equipment is purchased and used for the correct task.
• Ensure that hygiene is up to standard, and that the facility is clean and organized.
• Ensure that the correct ingredients are being used and are in stock.
• Manage the stock in the freezer and storeroom.
• Check and monitor the packaging range of all boxes, skillets, and packaging material.
• Check and monitor the packaging stock availability in stores on a weekly basis.
• Complete requisitions when necessary.
• Assist with any cake programs, or any other programs.
• Work together with Sales and Marketing to assist with the digital strategic plan by making videos.

Product samples:

• Bake and prepare product samples according to the specifications requested on the sample request form.
• Ensure all samples are baked and ready for the requested date and time.
• Report on any requests that need to be prepared before 6am or after 3pm to the RichTech® Manager.
• Manage the stock in the RichTech® and Dispatch freezers.
• Pack frozen samples according to the product sample request form.
• Ensure all admin is kept up to date and all procedures in place are followed.
• Manage the sample packer’s daily activities.

Presentation/Tradeshows:

• Prepare and set up customer presentations in the presentation room.
• Prepare and set up trade shows, road shows, and product launches according to the specifications required by Sales, Marketing or the RichTech® Manager.
• Demonstrate all products in the range in a professional manner.

Training internal/external:

• Assist the RichTech® Manager with customer or internal training.
• Assist with assessments.
• Attend training on current or existing cake programs to be aware of what is available and the current method of production.
• Assist with the execution of value-added programs, video shoots and handling sheets and costings.
• Perform any other duties that may be deemed necessary from time to time

Qualification/Skills/Experience

• Grade 12
• Chef Diploma or equivalent
• Registered assessor or moderator would be an advantage.
• 2 – 3 years pastry experience
• Cake decorating
• Computer literate (MS Packages)

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, gender, sex, pregnancy, marital status, family responsibility, ethnic or social origin, sexual orientation, age, disability, religion, HIV status, conscience, belief, political opinion, culture, language, birth or on any other arbitrary ground.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Employment Equity Act and certain local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at [e-mail] if you need assistance completing this application.