Product Specialist - Sishen

Epiroc; Kathu; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading global equipment manufacturer is seeking a Product Specialist in Kathu to drive the success of their Surface and Contractor Drill Rigs product line. The ideal candidate has 3+ years in product management, preferably in mining, and demonstrates strong leadership and technical expertise. You will collaborate with cross-functional teams to develop new products, ensure timely availability, and deliver training to customers, all while striving for high customer satisfaction.

Benefits

Career development opportunities

Competitive benefits package

Work-life balance initiatives

Qualifications

• Minimum of 3 years of experience in product management, sales, or related field, preferably in mining equipment.
• Demonstrated leadership experience with team motivation skills.
• Strong technical knowledge of specific Epiroc models.

Responsibilities

• Drive product line success through technical expertise and market insights.
• Serve as the expert for internal and customer inquiries.
• Lead and mentor service technicians and product developers.
• Collaborate with R&D to improve products based on market needs.
• Deliver product training to customers and distributors.
• Monitor and report on product performance metrics.

Skills

Excellent communication, presentation, and interpersonal skills

Proficient in data analysis and reporting tools

Leadership ability

Education

Trade qualification or a related field

Tools

Epiroc Pit Viper 271, 275, 351 DM30, DM45 & DML

Job description

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Product Specialist

As a Product Specialist, you drive the success of the Epiroc Surface and Contractor Drill Rigs product line by leveraging deep technical expertise, market insights, and a commitment to excellence.

What you’ll do

• Develop a thorough understanding of the Epiroc Surface and Contractor Drill Rigs product line, including specifications, applications, and competitive positioning.
• Serve as the go-to expert for technical inquiries from both internal teams and customers.
• Lead and mentor a team of service Technicians, product developers, or marketing staff associated with the drill rigs category.
• Set clear objectives, provide regular feedback, and foster a culture of accountability and professional growth.
• Collaborate with R&D and engineering teams to identify and develop new products or improvements actioning TSNB’s letters based on market needs.
• Work closely with procurement and supply chain teams to ensure timely availability of products.
• Deliver product training sessions and demonstrations to customers and distributors.
• Address customer concerns and feedback to ensure high levels of satisfaction.
• Assist in developing and executing promotional campaigns to boost product visibility and sales.
• Monitor and report on the performance of the Epiroc Surface and Contractor Drill Rigs product line, including sales, profitability, and market share.
• Use data-driven insights to refine strategies and achieve business objectives.
• Purpose driven in Root cause analysis

What you’ll bring

• Minimum of 3 years of experience in product management, sales, Trade qualification or a related field, preferably in mining equipment or drill rigs.
• Demonstrated leadership experience, with the ability to motivate and guide a team towards success.
• Strong technical knowledge of Epiroc Pit Viper 271,275&351 DM30, DM45 &DML.
• Completed SL1/Sl2, RCS advanced & Automation

Who you are

• Excellent communication, presentation, and interpersonal skills.
• Proficient in data analysis and reporting tools.
• Ability to work collaboratively across departments and manage multiple priorities.

Location

Kathu, Northern Cape

Closing Date

05 December 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com