Product Specialist (Poker)

Hollywoodbets; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading gaming company in South Africa seeks a Product Specialist for poker. The role involves managing the poker product lifecycle, implementing marketing strategies, and conducting market research. Candidates should have relevant experience and knowledge in gaming and sports betting, along with strong analytical skills. This position requires collaboration across departments and offers a chance to innovate in the gaming industry.

Qualifications

• Must have strong strategic and analytical thinking abilities.
• Excellent communication skills required for collaboration.
• Proven experience in poker and gaming/sports betting.
• 3 years' relevant experience in product management or as a product specialist.

Responsibilities

• Manage the poker product lifecycle from ideation to performance optimization.
• Monitor and optimize poker performance metrics.
• Drive marketing campaigns related to poker.
• Engage with internal departments for process improvement.
• Conduct market research for new innovations.

Skills

Strategic & Analytical Thinking

People & Communication Skills

Poker knowledge

Reporting skills

Gaming/sports betting knowledge

Marketing & Campaign Management

Project coordination

Market research

Education

Matric

Degree/Diploma

Valid Driver’s License and own Vehicle

3 Years’ experience in a product specialist role or management role within the gaming industry

Reporting experience

Sports Betting knowledge

Job description

Job Description

• Strategic & Analytical Thinking
• People & Communication Skills
• Poker knowledge
• Reporting skills
• Gaming/sports betting knowledge
• Marketing & Campaign Management
• Project coordination
• Market research

Responsibilities

• Manage the poker product lifecycle including ideation, specification, testing, launch, and performance optimization.
• Monitor poker performance metrics (GGR, player activity, margins, etc.) and implement strategies to optimize engagement and profitability.
• Analyze odds accuracy and relevance for poker-related offerings.
• Perform full-cycle testing of poker features, functionality, and odds.
• Drive marketing campaigns for poker across digital and retail channels.
• Serve as the key liaison between software developers, betting traders, and business teams for all poker-related matters.
• Investigate and address risk, fraud, and high-risk player behavior within the poker ecosystem.
• Lead BRD development for poker enhancements and integrations.
• Market awareness and strong Relationship Management abilities.

Platform & Product Innovation

• Maintain and enhance all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features.
• Provide leadership and direction in the development of software projects, including scope definition, milestone tracking, and issue resolution.
• Assist software architects with application flows, UX/UI suggestions, and user journeys to enhance the overall customer experience.
• Conduct and supervise group testing of all poker and betting-related applications before go-live.
• Identify and eliminate the factors within the applications that may pose a risk to the business.
• Evaluate user behavior and brand perception to recommend improvements to poker and broader product features.

Strategic & Market Alignment

• Co Collaborate with compliance teams to ensure poker product approval across all regulatory provinces. Duct market research and competitor analysis to identify new innovations and opportunities.
• Conduct market research and competitor analysis to identify new innovations and opportunities.

Cross-Functional Collaboration

• Engage with internal departments to identify work process inefficiencies and support automation or development improvements.
• Handle client queries related to poker products and ensure timely resolution.
• Adhoc tasks and projects as required.

Qualifications

• Matric
• Degree/Diploma
• Valid Driver’s License and own Vehicle
• 3 Years’ experience in a product specialist role or management role within the gaming industry.
• Reporting experience
• Sports Betting knowledge