Product Specialist- Diagnostic Laboratory Equipment

Salesworx Specialist Sales Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier recruitment company in Gauteng is seeking a professional for a role focused on developing and executing the product strategy for clinical pathology. Candidates with a Grade 12 certificate and tertiary qualifications are preferred, along with 3-5 years of experience in the IVD market. Key responsibilities include product lifecycle management and cross-functional collaboration with sales and marketing teams to ensure product success.

Benefits

Basic and Travel allowance

50% medical aid and provident fund contributions

Cell and data allowance

Fuel Card

Qualifications

• 3–5 years experience in a clinical laboratory environment preferred.
• Proven track record in project implementation and large project rollouts.
• Previous management experience advantageous.

Responsibilities

• Support product strategy & vision: develop and execute the product strategy.
• Conduct market research to identify customer needs.
• Ensure compliance and regulatory requirements.
• Build & maintain relationships with healthcare professionals.
• Oversee the product lifecycle from start to finish.

Skills

Fluent in English

Project implementation

Strong understanding of IVD technologies

Excellent verbal and written communication skills

Results oriented

Ability to work under pressure

Proficient in MS Office

Education

Grade 12 certificate

Tertiary qualification in related field

Job description

Job Description

This position reports directly to the Managing Director.

Responsibilities

• Support product strategy & vision: develop and execute the product strategy for clinical pathology, aligning the product roadmap with market needs and corporate objectives.
• Conduct market research to identify customer needs, industry trends, and competitive landscape.
• Ensure compliance and regulatory requirements: work with regulatory affairs teams to navigate product certifications, quality control processes, and compliance with medical device regulations.
• Maintain awareness of healthcare standards and guidelines to ensure the product adheres to safety, efficacy, and quality requirements.
• Customer & market focus: assist Sales Consultants to network & develop relationships with new customers and manage existing customers; build & maintain relationships with healthcare professionals, including pathologists and clinical leaders, to understand their needs and gather feedback.
• Attend all applicable National & International Congresses.
• Cross‑functional collaboration: partner with sales, marketing, and service teams to ensure product messaging, training, and support are aligned with customer expectations and product capabilities.
• Support Admin staff to ensure stock rotation and assist the Tenders & Quotes department with queries on specifications.
• Product lifecycle management: oversee the product lifecycle from start to finish and post‑launch updates, ensuring competitiveness and responsiveness to emerging tech and customer needs.
• Control stock levels.
• Product performance monitoring: use performance feedback and analytics to drive product iterations and updates, addressing post‑launch issues and coordinating with customer support for resolution.
• Strategic project implementation: serve as the relational bridge between customers and internal departments, supporting the competitive win strategy through execution of large‑scale projects.
• Financial & business outcomes: oversee the product's financial performance, ensuring profitability targets while maintaining competitive pricing within the healthcare market.
• Assist Sales team in achieving budgets by driving sales.
• Launch strategy: collaborate with marketing and sales teams to develop product launch strategies, including go‑to‑market campaigns, product training, and customer support.
• Risk management & issue resolution: proactively address challenges related to customer adoption, ensuring smooth transitions during product implementation and training.
• Ensure product upgrades and improvements are well‑managed and communicated to existing customers; provide training & support for Sales Consultants for correct use of products and latest differentiators.

Qualifications

Grade 12 certificate a minimum requirement.

Tertiary qualification in related field advantageous.

Fluent in English (verbal and written); 3–5 years experience in a clinical laboratory environment preferred; proven track record in project implementation and large project rollouts within the IVD market; previous management experience advantageous; sound regulatory knowledge; clinical & product knowledge beneficial.

Capabilities

• Strong understanding of IVD technologies.
• Strategic planning & decision making.
• Excellent verbal and written communication skills.
• Project implementation.
• Results orientated.
• Ability to work under pressure; deadline driven.
• Proficient in MS Office.
• Own reliable vehicle with valid driver's license.
• Must be available to travel nationally & internationally as and when required.

Benefits

• Basic and Travel allowance
• 50% medical aid and provident fund contributions
• Cell and data allowance
• Fuel Card