Product Specialist

Capitec Bank Ltd.; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading South African bank is seeking an experienced Business Analyst to translate business requirements, manage change, and evaluate new applications effectively. The ideal candidate will have at least 7 years of experience in business analysis, especially in the Vehicle and Asset Finance sector, and will be able to demonstrate strong project management and communication skills. A valid driver's license and own vehicle are required for this role.

Qualifications

• Proven experience within a Product Specialist or Product Owner environment.
• Extensive knowledge of Vehicle and Asset Finance (VAF).
• Clear criminal and credit record required.

Responsibilities

• Translate business requirements into clear specifications.
• Collaborate with development teams for solution implementation.
• Conduct research into industry trends and software innovations.

Skills

Business Analysis

Project Management

Change Management

Communication Skills

Education

Minimum 7 years' experience as a Business Analyst

Formal project management certification

Tools

UML

Visio

Job description

Overview

Capitec is a bank committed to delivering simplified, accessible banking. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. We are looking for energetic, self‑motivated individuals who share our passion for service in the banking industry.

Responsibilities

• Translate business requirements into clear specifications and functional descriptions.
• Collaborate with development teams to ensure accurate handover and implementation of solutions.
• Design and manage test plans to validate that solutions meet business expectations.
• Conduct ongoing research into industry trends and software innovations to critically evaluate new and existing applications.
• Perform impact analysis to understand how changes affect the solution and related systems.
• Identify risks, issues, and decisions that influence project scope and delivery, applying project management principles such as PRINCE2.
• Define MIS / reporting needs to ensure the solution supports data‑driven decision‑making.
• Ensure compliance with internal and external governance standards.
• Lead teams and manage change, guiding both solution and operational transitions effectively.

Qualifications (Minimum)

• Proven experience as a Business Analyst (BA) within a Product Specialist or Product Owner environment.
• Minimum 7 years' experience as a Business Analyst.
• At least 3–5 years' experience in a Product Specialist or Product Owner role.
• Extensive experience and understanding of Vehicle and Asset Finance (VAF).
• Strong foundation in project management principles (formal certification is a plus).
• Demonstrated experience in Change Management and driving business transformation initiatives.
• Detailed knowledge of IT systems development processes.
• End‑to‑end experience of development life cycle, banking and IT standards and governance, testing practices and methodology.
• Detailed knowledge of SDL, CPRINCE2, Change Management, banking systems, credit granting/savings collections environment, MIS/BI/data warehousing.
• Knowledge of UML and business process modelling (BPM) – EA and Visio.
• Solid understanding of Capitec Bank business model.
• Best practices for quality assurance (QA).
• Project management, communication skills and conflict management.
• Clear criminal and credit record.
• Contactable via own mobile phone.
• A valid driver's license and own vehicle is required.

Conditions of Employment

• Clear criminal and credit record.
• Contactable via own mobile phone.
• A valid driver's license and own vehicle is required.
• Capitec is committed to diversity. Applications to this position will strictly be considered in support of our employment equity goals.
• Capitec Bank is an authorised financial services provider (FSP) and a registered credit provider.