Product Specialist

Capitec Bank; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading bank in South Africa is seeking a Product Specialist. The role requires proven business analysis skills and a minimum of 7 years’ experience. Responsibilities include translating business requirements and collaborating with development teams. Ideal candidates will have a strong foundation in project management and knowledge of banking standards. Clear criminal and credit records are conditions of employment.

Qualifications

• Proven experience as a Business Analyst within a Product Specialist environment.
• Minimum of 7 years’ experience as a Business Analyst.
• Strong foundation in project management principles.

Responsibilities

• Translate business requirements into specifications.
• Collaborate with development teams for accurate implementation.
• Conduct research into industry trends and software innovations.

Skills

Business Analysis

Change Management

Project Management

Risk Identification

Education

Relevant tertiary qualification in Business Analysis

Tools

UML

Visio

Job description

Apply by : We're on the lookout for energetic, self‑motivated individuals who share our passion for service in the banking industry.

To be part of the journey, follow the steps below:
1. See what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above, finalize your application by clicking apply below. Join us in becoming the best bank in the world!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.

We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Purpose of the role

The Product Specialist acts as a strategic bridge between business needs and technology solutions. The role is designed to:

• Translate business requirements into clear specifications and functional descriptions.
• Collaborate with development teams to ensure accurate handover and implementation of solutions.
• Design and manage test plans to validate that solutions meet business expectations.
• Conduct ongoing research into industry trends and software innovations to critically evaluate new and existing applications.
• Perform impact analysis to understand how changes affect the solution and related systems.
• Identify risks, issues, and decisions that influence project scope and delivery, applying project management principles like PRINCE2.
• Define MIS / reporting needs to ensure the solution supports data‑driven decision‑making.
• Ensure compliance with internal and external governance standards.
• Lead teams and manage change, guiding both solution and operational transitions effectively.

Minimum Experience

• Proven experience as a Business Analyst (BA) within a Product Specialist or Product Owner environment.
• Minimum of 7 years’ experience as a Business Analyst.
• At least 3–5 years' experience in a Product Specialist or Product Owner role.
• Extensive experience and understanding of Vehicle and Asset Finance (VAF).
• Strong foundation in project management principles (formal certification is a plus).
• Demonstrated experience in Change Management and driving business transformation initiatives.

Qualifications (Minimum)

• A relevant tertiary qualification in Business Analysis.
• Must have detailed knowledge of IT systems development processes, end‑to‑end development life cycle, application development, financial principals, business analysis and design, banking and IT standards and governance, testing practices and methodology.
• Solid understanding of Capitec Bank’s systems environment and business model.
• Best practices for Quality Assurance (QA), project management, communication skills, and conflict management.

Ideal / Additional Knowledge

• Agile development life cycle, SDL, CPM, PRINCE2, change management.
• Banking systems, credit granting / savings collections environment, MIS / BI / data warehousing.
• Knowledge of UML and business process modelling (BPM) – EA and Visio.

Conditions of Employment

• Clear criminal and credit record.
• Contactable via own mobile phone.
• A valid driver's licence and own vehicle is required.

Capitec is committed to diversity; applications to this position will strictly be considered in support of our employment equity goals.