Product Specialist

Booyco Electronics; Boksburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A technology leader in safety systems is seeking an experienced Product Specialist to join their team in Boksburg. This role involves technical auditing, product testing, and customer support. Candidates should have a Bachelor's Degree in Electronics or Electrical Engineering, with a minimum of 3 years of experience in product management or technical support. Responsibilities include providing product training, conducting market research, and ensuring compliance with engineering standards. A valid driver's licence is required, and coding experience is advantageous.

Qualifications

• Minimum 3 years’ experience in product management, technical support, or similar role.
• Experience working in mining support or field services.
• Valid driver’s licence.

Responsibilities

• Serve as the main technical contact for product enquiries.
• Provide detailed product information and usage guidance.
• Deliver product training to internal teams and customers.
• Conduct competitor and market research.
• Analyse data to support product positioning and pricing.

Skills

Technical, analytical, and problem-solving abilities

Experience with electronic systems

Customer support

Driving innovation in electronic safety systems

Coding experience (advantageous)

Education

Bachelor’s Degree in Electronics Engineering

Bachelor’s Degree in Electrical Engineering

Red Seal Electrical Trade Test

Job description

Job title:

Product Specialist

Job Location:

Gauteng, Boksburg

Deadline:

January 11, 2026

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Job Description

• Booyco Electronics, a leader in proximity detection and collision avoidance technology within the mining sector, is seeking a highly skilled and dynamic Product Specialist to join our team. This role is ideal for an experienced technical professional passionate about product development, customer support, and driving innovation in electronic safety systems.
• This role involves technical auditing, product testing, customer demonstrations, and ensuring engineering standards are maintained across installations.

Minimum Requirements

• Bachelor’s Degree in Electronics Engineering, Electrical Engineering, or Red Seal Electrical Trade Test
• Minimum 3 years’ experience in product management, technical support, or similar role
• Minimum 3 years in mining support or field services
• Experience working with electronic systems, safety equipment, and PDS / CAS technology
• Coding experience is advantageous
• Strong technical, analytical, and problem-solving abilities
• Valid driver’s licence

Key Responsibilities

• Serve as the main technical contact for product enquiries
• Provide detailed product information, specifications, and usage guidance
• Deliver product training to internal teams and customers
• Collaborate with R&D to provide customer insights and market feedback
• Support prototype creation, testing, and verification
• Participate in product design, functionality and user experience discussions
• Conduct competitor and market research
• Analyse data to support product positioning and pricingMaintain product roadmaps aligned with business objectives
• Assist sales with customer acquisition and retention
• Resolve product performance issues and document customer feedback
• Conduct customer demonstrations and technical discussions
• Develop user manuals, technical guides, and support documents
• Deliver product workshops for internal teams and clients
• Maintain up‑to‑date knowledge bases and troubleshooting guides
• Support product testing, quality checks, and regulatory compliance
• Monitor product performance and drive corrective actions
• Conduct site audits, product verifications, and installation inspections
• Support coding tasks for new product developments (advantageous)
• Document test results and assist with DFMEA processes
• Support field technicians with advanced technical training
• Engineering / Technical jobs