Product Owner - Device Financing

Vodafone Group; Gauteng; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading telecommunications company in South Africa seeks a product manager to oversee product enhancements and drive commercial strategies. The role involves managing key products, engaging with sales channels, and ensuring compliance with regulatory frameworks. Ideal candidates should have experience in commercial management and product development, along with strong analytical and communication skills.

Benefits

Competitive benefit packages

Retirement funds

Medical aid benefits

Cell phone and data benefits

Fibre connection discounts

Staff discounts with partner companies

Qualifications

• Minimum 3 years of Commercial Management experience in ICT or Financial Services.
• 2 years of Leadership or Supervisory experience preferred.
• Be organized and oversee multi-discipline projects across organizations.

Responsibilities

• Manage and own key products and drive product performance.
• Develop sales strategies through collaboration with channel owners.
• Ensure compliance with regulatory frameworks and manage external partnerships.

Skills

Commercial Management experience

Leadership / Management / Supervisory experience

MS Office proficiency

Telecoms or fintech product development experience

Familiarity with enterprise analytics tools

Customer segmentation understanding

Product Lifecycle & Commercial Management knowledge

Good business / commercial acumen

Data analysis skills

Communication skills

Good influencing and negotiation skills

Leadership skills

Tools

Qliksense

iCAP

Siebel

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute

Role Purpose / Business Unit

The incumbent of this role will have a responsibility of managing and owning key products end-to-end including but not limited to Product enhancements, insights driven commercial deal structuring & pricing activities and overall accountability for driving and meeting the Product P&L ambition including Revenue, costs, loan performance etc.

The role encompasses frequent engagement with teams across the consumer unit.

Responsibilities

Your responsibilities will include Formulate and own the Device Financing Product & Commercial Strategy for VSA.

This is not limited to the current EasytoOwn portfolio but will extend to various future product verticals.

Drive the performance of the product through differentiated segment-specific proposition design and tweak / enhance the product to meet customer needs ensuring smooth customer journeys – and continuously evolve the product to be efficient and relevant.

The incumbent is responsible for working with the various channel owners to develop opportunities to drive Sales through various channels (branded & unbranded).

Facilitate and initiate tactical programmes within the various sales channels.

These programmes will include working with channel owners to co-create sales strategies supported by appropriate incentive models and supported by advanced data analytics capabilities.

Working with the pricing and governance team to ensure customer pricing is competitive / accurate, and risk is within acceptable levels.

Stakeholder management – coordination with external partners (platform providers, OEM's, channel partners) to deliver value for Vodacom, customers and partners Manage reporting and monitor & track critical KPI's (like device locking / unlocking flows, Non-Performing Loans (NPL), Bad Debt) against the set targets and proactively manage through initiatives.

Work with the CVM and segment marketing teams to design and optimize customer lifecycle journeys to capture opportunities across customer retention of cross sell.

Ensure compliance with regulatory and risk frameworks including credit vetting and fraud controls.

Qualifications

• Minimum 3 years Commercial Management experience; inclusive of management in the ICT or Financial Services Industry
• 2 year Leadership / Management / Supervisory experience (optional)
• MS Office (Microsoft Outlook, MS Word, Excel, Power Point, Excel)
• Experience in telecoms or fintech product development.
• Familiarity with enterprise analytics tools (e.g., Qliksense, Callidus).
• Strong understanding of customer segmentation and behavioural analytics.
• Understanding of Product Lifecycle & Commercial Management
• Understanding of and Pricing Methodologies
• Good business / commercial acumen
• Accurate data analysis with attention to detail (essential)
• Be able to communicate across all levels within the organisations.
• Good influencing, persuasion and negotiation skills
• Well-developed Oral, written and presentation skills
• Be well organised, structured and be able to drive and oversee multi-discipline projects / products across the organisations.
• Have good experience in commercial matters, budgeting and managing against budgets.
• Understanding of billing and on the appropriate systems (iCAP, Siebel, etc)
• Able to work and reprioritise within a changing environment and cope with ambiguity.
• Good leadership skills
• We make an impact by offering Enticing incentive programs and competitive benefit packages Retirement funds, risk benefits, and medical aid benefits Cell phone and data benefits Advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications : 28 October

The base location for this role is Vodacom Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.