Product Owner: Credit Platform

Intelligent Debt Management; Wes-Kaap; Hybrid; ZAR 450 000 - 650 000; Full time

Job summary

A technology-driven financial services company is looking for a curious and dynamic Product Owner to shape its new credit platform in South Africa. The role requires strong communication and data-driven decision-making skills, along with at least 2 years of experience in product management. You'll work in a hybrid environment focusing on enhancing user experiences and delivering measurable value. Competitive packages and a values-driven culture await the right candidate.

Benefits

Competitive packages, including medical and RA contributions

Hybrid work model

Bursary program opportunities

Merit-based promotions

Qualifications

• 2+ years of hands-on experience in product management, product ownership, or software development.
• Strong communication and facilitation skills.
• Self-starter mindset capable of managing work while focusing on the bigger picture.

Responsibilities

• Shape the product vision and roadmap.
• Define clear user stories, backlog items, and success metrics.
• Collaborate closely with developers, designers, and analysts.

Skills

Data-driven decision making

Agile methodologies

Effective communication

User experience improvement

Education

Bachelor’s degree in engineering, information systems, mathematics, science, or a related field

Tools

Figma

Data analysis tools

Job description

Product Owner: Credit Platform – (Mid, 2+ years’ experience)

Pinelands, Cape Town | Hybrid

We’re looking for a curious and dynamic Product Owner to help us shape one of IDM’s newest credit platforms – built in partnership with a leading South African insurance brand. This client-facing web platform helps people make smarter money choices and build financial confidence.

You’ll connect the dots between customer insights, data, and technology to turn ideas into real, measurable value for both the users and our partners.

About IDM

Intelligent Debt Management (IDM) is a South African leader in personal financial wellness. The group includes South Africa's largest debt counsellor, DebtBusters; a renowned financial advice brand, JustMoney; a major credit bureau reseller, Kudough; and a successful joint venture with Sanlam, Sanlam Credit Solutions.

Since 2018, we’ve harnessed data, design and technology to build and optimize credit platforms. Our efforts have resulted in over 2.5 million active users, delivering significant value for both users and our business partners. Now, we’re expanding to our next credit platform and we want you to help us build it.

What you’ll do

• Shape the product vision and roadmap in partnership with business and technical teams.
• Turn strategy into action by defining clear user stories, backlog items, and success metrics.
• Collaborate closely with developers, designers, and analysts to deliver impactful features.
• Facilitate agile ceremonies and ensure smooth, transparent communication across the team.
• Prioritise what matters most — balancing customer needs, data insights, and business goals.
• Use experimentation and analytics to test assumptions, validate value, and improve performance.
• Be the voice of the customer, ensuring our platform delivers intuitive, empowering experiences.
• Act as the product ambassador, keeping stakeholders informed and engaged at every stage.

What you’ll bring

• A Bachelor’s degree in engineering, information systems, mathematics, science, or a related field.
• 2+ years of hands-on experience in product management, product ownership, or software development.
• The ability to make decisions using data and to experiment
• Strong communication and facilitation skills — you’re comfortable leading discussions and building alignment.
• Working knowledge of Agile methodologies and backlog management.
• A knack for understanding customer journeys and improving user experience.
• A self-starter mindset — you can manage your own work while keeping the bigger picture in focus.

Bonus points for

• Exposure to the financial services industry and financial data.
• Strong foundation of coding or data analysis.
• Experience facilitating stakeholder workshops or cross-functional planning sessions.
• Figma skills

What you’ll get

• A hybrid work model (onsite and remote)
• Competitive packages, including medical and RA contributions
• A values-driven culture focused on purpose and growth
• Bursary program opportunities to further your education
• Merit-based promotions in a growing, future-focused company

Why join IDM?

Every feature you help shape makes a real difference — giving South Africans the tools to understand, manage, and rebuild their financial lives. If you’re excited by purposeful innovation, complex data, and meaningful impact, you’ll feel right at home here.