Product Operations Lead: Agile Delivery & OEM Liaison

Capital H Staffing and Advisory Solutions; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency in South Africa is seeking a Product Operations Lead to ensure smooth execution and operational support across customer-facing components. This role involves leading a team, managing product lifecycle activities, and ensuring compliance with business expectations. The ideal candidate will have relevant qualifications, significant experience in product operations, and a strong understanding of Agile methodologies.

Qualifications

• Minimum 5-years in product operations, delivery or product ownership.
• Experience in a software development team applying Agile/ Scrum principles is preferred.

Responsibilities

• Ensure smooth execution and operational support of customer-facing components.
• Lead and mentor BA and operations staff.
• Own onboarding and configuration of OEMs.
• Collaborate across business, IT, and other product teams.

Skills

Relationship Building

Attention to detail

Exceptional communication

Conflict resolution skills

Leadership

Analytical & Facilitation Skills

Education

Relevant IT degree/diploma or Diploma/Degree in Business Administration

Certified Product Owner (CPO)

Job description

A recruitment agency in South Africa is seeking a Product Operations Lead to ensure smooth execution and operational support across customer-facing components. This role involves leading a team, managing product lifecycle activities, and ensuring compliance with business expectations. The ideal candidate will have relevant qualifications, significant experience in product operations, and a strong understanding of Agile methodologies.