Product Manager (Salesforce)

Capitec; Sandton; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading South African bank seeks a strategic Product Manager to optimize Salesforce-based solutions. This role requires managing cross-functional teams and ensuring product alignment with business needs. Ideal candidates will have extensive experience in Salesforce product management and strong leadership skills in a banking environment.

Qualifications

• At least 3 years’ management/team lead experience in product development.
• 5+ years’ experience managing, developing, and delivering Salesforce products.
• Practical knowledge of Salesforce's capabilities is non-negotiable.

Responsibilities

• Lead product strategy and roadmap for Salesforce-based solutions.
• Manage cross-functional teams to deliver digital products.
• Oversee end-to-end product lifecycle from ideation to deployment.

Skills

Analytical Skills

Attention to Detail

Commercial Thinking Skills

Communications Skills

Interpersonal & Relationship management Skills

Education

Bachelor's Degree

Honours Degree

Tools

Salesforce

Job description

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About The Role

We are seeking a strategic and results‑driven Product Manager to support the Product Head in delivering best‑in‑class Salesforce‑based solutions. This role is responsible for optimizing the product throughout its lifecycle by directing its development and enhancement in close partnership with the Software Development Manager and cross‑functional teams. The successful candidate will help prioritize and sequence product builds, ensuring alignment with business needs and technical capabilities.

Key Responsibilities

• Lead product strategy and roadmap development for Salesforce‑based solutions.
• Manage cross‑functional teams to deliver high‑impact digital products.
• Oversee end‑to‑end product lifecycle from ideation to deployment and optimization.
• Collaborate with stakeholders to define business needs and translate them into functional Salesforce solutions.
• Drive Agile product development and backlog prioritization.
• Develop business analysis artefacts to support product design and delivery.
• Conduct stakeholder workshops and facilitate requirements elicitation.
• Ensure regulatory compliance and risk oversight in product delivery.
• Mentor and coach product and business analysis teams.

Minimum Experience

• At least 3 years’ management/ team management / team lead experience; senior level product development or product manager/owner
• 5+ years’ experience managing, developing and delivering Salesforce products.
• Working at tactical and operational levels and providing input into product strategy and business planning.
• Practical knowledge of Salesforce and the capabilities it offers are non‑negotiable.
• Integrating business and technical product segments to achieve objectives, delivery and targets.
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non‑technical stakeholders across multiple business units.
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
• Scoping/running usability studies and/or customer research.
• Using data and metrics to test theories, confirm assumptions, and measure success. Client development and validating products through customer feedback.
• Aligning operational initiatives and/or projects to corporate strategies and objectives Achieving goals and objectives through cross functional teams.
• Managing and working with remote / hybrid teams. Leading and managing multi‑functional teams to deliver Business development in a banking/financial landscape

Education (Minimum)

• Bachelor's Degree

Education (Ideal Or Preferred)

• Honours Degree

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills

Additional Information

• Clear criminal and credit record