Product Manager - Laboratory Equipment

Ultra Pharmaceutical and Medical Placements; Midrand; On-site; ZAR 550 000 - 700 000; Full time

Job summary

A leading medical equipment company in Midrand is seeking a Product Manager for their laboratory division. The ideal candidate will have 3-5 years of experience in a clinical laboratory, along with strong project management skills and regulatory knowledge. Responsibilities include strategizing product development, ensuring regulatory compliance, and collaborating with sales and marketing teams. This role offers a competitive salary and dynamic work environment.

Qualifications

• 3-5 years experience in a clinical laboratory environment preferred.
• Proven track record in project implementation and large project rollouts.
• Previous management experience advantageous.

Responsibilities

• Support the development and execution of the product strategy for clinical pathology.
• Conduct market research to identify customer needs and industry trends.
• Ensure product meets regulatory standards and compliance.

Skills

Fluent in English, verbal and written

Project implementation experience

Management experience

Sound Regulatory knowledge

Clinical & product knowledge

Education

Grade 12 certificate

Tertiary qualification in related field

Job description

Product Manager – Overview

Leading “medical & laboratory equipment” company situated in JHB North is looking for a Product Manager to join their laboratory division.

Experience Required

• Fluent in English, verbal and written;
• 3-5 years experience in a clinical laboratory environment preferred;
• Proven track record in project implementation and large project rollouts within the IVD market;
• Previous management experience advantageous;
• Sound Regulatory knowledge;
• Clinical & product knowledge beneficial.

Qualifications

• A Grade 12 certificate as a minimum requirement;
• Tertiary qualification in related field advantageous.

Key Responsibilities

• Support the development and execution of the product strategy for clinical pathology.
• Define and maintain a product roadmap in alignment with market needs and corporate objectives.
• Conduct market research to identify customer needs, industry trends, and competitive landscape.
• Ensure that the product meets relevant regulatory standards and work closely with regulatory affairs teams to navigate product certifications, quality control processes, and compliance with medical device regulations.
• Maintain awareness of healthcare standards and guidelines to ensure the product adheres to safety, efficacy, and quality requirements.
• Assist Sales Consultants to network & develop relationships with new customers and manage existing customers.
• Build and maintain relationships with healthcare professionals, including pathologists and clinical leaders, to understand their needs and gather feedback on product performance.
• Attend all applicable National & International Congresses.
• Partner with sales, marketing, and service teams to ensure that product messaging, training, and support are aligned with customer expectations and product capabilities.
• Support Admin staff to ensure stock rotation and assist the Tenders & Quotes department with all queries on specifications.
• Oversee the product lifecycle from start to finish and post-launch updates, ensuring the product stays competitive and addresses emerging technological and customer needs and control stock levels.
• Use performance feedback and analytics to drive product iterations and updates, ensuring continued product relevance and improvement.
• Address any post-launch issues related to product quality or usability, coordinating with customer support teams for resolution.
• Serve as the relational bridge between customer and the division’s internal departments and support the competitive win strategy through successful execution of large-scale projects.
• Oversee the product’s financial performance, ensuring it meets profitability targets while maintaining competitive pricing within the healthcare market and assist Sales team in achieving budgets by driving sales.
• Collaborate with the marketing and sales teams to develop product launch strategies, including go-to-market campaigns, product training, and customer support and support sales efforts with product knowledge and materials, ensuring sales teams are equipped to sell the product effectively.
• Proactively address challenges related to customer adoption, ensuring smooth transitions during product implementation and training; ensure product upgrades and improvements are well-managed and communicated to existing customers.
• Ensure that the Sales Consultants receive adequate training and support for the correct use of the products as well as in the latest products and product differentiators.
• Management of the Application Specialists.