Product Manager – Data Value Services

Sana Commerce

Cape Town

Hybrid

ZAR 502,200 - 669,600

Full time

14 days+

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Benefits offered by this job

Continuous learning and mentorship.

Hybrid work flexibility.

Career growth opportunities.

Job summary

A growing SaaS company in Cape Town is seeking a mid-senior Product Manager for Data Value Services. You will lead the design and strategy of data products to enhance client relationships and business operations. The role requires over 5 years of experience in product management, a strong grasp of data-driven solutions, and the ability to collaborate across teams. This position offers full-time employment with hybrid flexibility.

Qualifications

5+ years of experience as a product manager or product owner in data, analytics, or ML-driven products.
Strong grasp of data architecture and limitations.
Proven ability to lead cross-functional teams through full product lifecycle.

Responsibilities

Define and evolve the vision and strategy for data products.
Partner closely with engineers and architects to shape data pipelines.
Collaborate with product teams to embed insights into experiences.

Skills

Product management

Data architecture

Cross-functional team leadership

Predictive analytics

BI tools literacy

Machine learning familiarity

Education

5+ years of experience in product management

Tools

Power BI

Tableau

Job description

Product Manager – Data Value Services

About the Company

What started in 2007 with a pizza and a plan has grown into a fast‑moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce. Our mission is simple: help businesses build stronger relationships through seamless digital commerce.

Product Manager – Data Value Services

At Sana Commerce, we’re on a mission to revolutionize B2B e‑commerce analytics, and we need a Product Manager – Data Value Services to lead the charge. Data is becoming the most strategic lever in B2B e‑commerce. From predicting customer churn to enabling personalized buying experiences, data products will define the next decade of competitive advantage in our space.

Sana Commerce Insights (SCI) was our first step, a differentiated analytics product that unites ERP, online, and offline data. We are now investing in Data Value Services: reusable data capabilities and products that power intelligence across our platform, beyond SCI itself.

Why This Role is Special

Strategic impact: You’ll shape the data platform that underpins customer retention, adoption, and revenue growth.
Platform‑first thinking: Instead of one‑off features, you’ll design primitives (e.g., churn scoring, personalization, segmentation) that multiple teams and journeys can reuse.
Cross‑functional leadership: You’ll navigate a highly complex environment—balancing engineering constraints, privacy regulations, data fragmentation, and business priorities—while aligning GTM teams on value delivery.
Forward‑looking analytics: You’ll push us from reporting into experimentation, behavioural modelling, and prescriptive insights.

Job Description

What you’ll be doing:

Define and evolve the vision and strategy for data products at Sana, including, but not limited to, SCI.
Translate ambiguous business questions into scalable data services that drive measurable customer outcomes.
Partner closely with engineers, architects, and data scientists to shape pipelines, models, and APIs that power predictive and prescriptive use cases.
Collaborate with product teams across Sana to embed insights contextually into the webstore and admin experiences.
Lead prioritisation and roadmap execution, balancing technical feasibility, data governance (GDPR, privacy), and business impact.
Partner with commercial stakeholders to link data value to adoption, upsell, and customer retention.
Establish clear success criteria, KPIs, MVPs, validation signals, for every initiative, ensuring we build for impact, not output.
Champion platformisation: identifying where data services (scoring, segmentation, recommendations) can be abstracted and reused across customer journeys.

What you’ll bring:

5+ years of experience as a product manager or product owner in data, analytics, or ML‑driven products.
Strong grasp of data architecture and limitations: pipelines, modelling, latency, privacy, identity resolution.
Proven ability to lead cross‑functional teams (engineering, data science, design) through full product lifecycle—from vision through delivery.
Experience moving beyond dashboards toward predictive, prescriptive, and embedded analytics.
Working literacy in BI and visualisation tools (Power BI, Tableau), with a bias toward abstraction and automation.
Familiarity with ML techniques (clustering, recommendation, classification) and their commercial applications.
High standards for data usability, governance, and trust.
A structured, strategic thinker who thrives on complexity and can simplify to drive business impact.

Additional Information

Why you’ll love working here:

Impact from day one – Join a scale‑up where your ideas shape how global businesses operate online.
Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
Hybrid flexibility – Work from our office 3 days per week and from home 2 days.
Career growth – Expand your technical and leadership scope in a company built for long‑term success.

Our values

Champions of Our League – We deliver lasting success, balancing quick wins and long‑term value.
Supercharge Our Customers – We’re revolutionising B2B commerce together, helping our customers to lead and succeed.
Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry.
Bold Together – We dare to be bold because we have each other’s back.

Ready to build reliability that scales? Apply now and help shape the foundation of our next‑generation SaaS platform.

Seniority level