Product Lead, Customer Experience Transformation (Hybrid)

Takealot Group; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African online retailer is seeking a Product Lead to establish the product vision and strategy with a focus on transforming customer service. The ideal candidate will have at least 7 years of experience in product management along with strong analytical skills and the ability to work collaboratively across teams. This role offers a hybrid work model and opportunities for professional development in a rapidly growing organization.

Qualifications

• At least 7 years of experience in product management.
• Strong analytical abilities.
• Proficient in team collaboration.

Responsibilities

• Define product vision and strategy focusing on customer service.

Skills

Analytical skills

Collaboration

Job description

A leading South African online retailer is seeking a Product Lead to establish the product vision and strategy with a focus on transforming customer service. The ideal candidate will have at least 7 years of experience in product management along with strong analytical skills and the ability to work collaboratively across teams. This role offers a hybrid work model and opportunities for professional development in a rapidly growing organization.