Product Consultant

Caterpillar; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global heavy machinery company is seeking an expert to support go-to-market initiatives for underground mining equipment. The role involves providing training and assessing customer job site efficiency. Ideal candidates will have a qualification in Mining Engineering with at least 3 years of underground mining experience. This position is onsite in Kempton Park, Johannesburg, with no relocation support offered.

Benefits

Competitive salary package

Work-life balance

Global experience

Growth opportunities

Qualifications

• Qualification in Mining Engineering or equivalent experience in underground mining.
• 3 - 5 years Underground Mining experience.
• Proficient in MS Office Suite.

Responsibilities

• Provide product and application expertise as a trusted advisor.
• Conduct training on product capabilities and safe usage.
• Assess customer job site efficiency and collect requirements.
• Work with the marketing team to highlight solutions.

Skills

Mining Engineering qualification or equivalent experience

Underground Mining experience (3-5 years)

MS Office Suite

Job description

Career Area : Sales

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Our Underground Mining team relies on close collaboration with our customers to develop equipment and support solutions that are customized for their application.

Job Summary

Supports go-to-market initiatives, and sales execution as a subject matter expert for hard rock underground mining machines.

What will you do

Provide product and application expertise as a trusted advisor to customers as well as company and dealers' sales personnel.

Conduct internal and external training on product capabilities and safe and efficient usage of underground mining equipment.

Conduct product performance studies, assess customer job site efficiency, collect product and customer requirements in order to create input for product improvement process and new product introduction programs.

Work with the marketing team to create internal and external communication highlighting solutions for underground mining.

Skills And Experiences

Qualification in Mining Engineering or equivalent experience in underground mining (hard rock mining).

3 - 5 years Underground Mining experience.

MS Office Suite.

Key Competencies

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product / service 'value' and to differentiate support offerings that address clearly understood customer needs.

What We Offer

From day one, you're set up to thrive at Caterpillar : helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune company.

You power our success, and we are committed to empowering yours.

Location

Onsite, five days a week in Kempton Park, Johannesburg.

Relocation will not be supported.

Equal Opportunity Employer

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions.

Caterpillar commits itself to the realization of employment equity goals as envisaged in the South‑African Employment Equity Act and policies relating to workplace equality.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Posting Dates

November 14, November 17