Procurement Officer

Absa Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in KwaZulu-Natal seeks a talented individual to support sourcing and supply chain management activities at a country level. Key responsibilities include managing vendor onboarding, executing procurement operations, and ensuring adherence to risk management policies. Ideal candidates possess strong vendor management skills and experience with procurement systems. Join us to contribute to delivering excellence in our services and enhancing overall organizational effectiveness.

Qualifications

• Understanding of business objectives in procurement.
• Experience in vendor due diligence and sanction screening.
• Ability to handle supplier complaints effectively.

Responsibilities

• Manage vendor onboarding and ensure compliance.
• Deliver service excellence and improve customer satisfaction.
• Prepare reports on procurement performance and risk management.

Skills

Vendor onboarding

Procurement operations

Risk management

Customer service

Process improvement

Tools

SAP

Coupa

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa.You are possibility.

Job Summary

Support sourcing and supply chain activities at a Country level for the development and execution of commercial solutions and 3rd party risk management targeted to realising significant value for the country.

• Managing vendor onboarding and procurement operations
• Ensure that group strategies are delivered with appropriate levels of execution at the Country level
• Ensure that appropriate governance & risk management models are deployed locally in line with the Absa Bank Procurement Policy, Control & Risk Framework as well as Regulatory requirements

Job Description

Main accountabilities and approximate time split

50%

Procurement Operations

Outputs:

• Understanding of business objectives and strategies
• Conducting due diligence and sanction screening of vendors
• Vendor onboarding into bank’s procurement systems
• Performing segmentation process for procurement deals
• Following up with Supplier Managers to ensure all performance meeting are conducted with minutes taken and stored in central repository
• Management of vendor contracts in bank’s procurement systems
• Reviewing and validating purchase requisitions in alignment with Absa Bank Procurement Policy
• Maintaining regular communication with suppliers to resolve queries and expedite deliveries
• Development of robust benefits recording and target market analysis to support the realization of significant value from Sourcing activity
• Proactively identify and implement process improvements to strengthen the control environment
• Contribute to category management activities and sourcing projects as directed by Head of Sourcing
• Performing Associated Party periodic review
• Preparation, review and uploading of post contract supplier management documents on RSAM (preparation of supplier exit strategy document, engagement model, supplier assurance attestation, material impact assessment, handover documents)
• Assist in Requests for Proposal/Quotation/Information preparation, bid evaluation and supplier selection processes

30%

Deliver service excellence to our clients

Outputs:

• All queries received is processed and any pending queries are escalated to the line manager with reason for not being able to accomplish.
• Ensure supplier complaints are handled according to laid down procedures on complaint handling.
• Eliminate stakeholder’s complaint on slow responsiveness of Procurement
• Improvement of customer satisfaction survey
• 100 % projects completed on time
• Work closely with supplier managers to receive the Supplier management outputs, such as vendor’s performance, business requirements, and supplier meeting minutes.
• Support and work as team with supplier relationship managers and all other business stakeholders in carrying out the sourcing activity to close all gaps in suppliers’ documents files.
• Stay updated on procurement systems (Coupa, SAP)
• Suggest process improvements to enhance efficiency

20%

Management Information

Outputs:

• Ensure all records for each engagement are recorded in supplier soft and hard copy files
• Prepare weekly reports on vendor due diligence steps
• Prepare monthly procurement performance reports, including spend analysis, supplier performance and compliance metrics
• Report all risk events/incident/issues using the defined process and assist in root cause analysis