Process Intelligence Specialist

Mutherboard.Com; Cape Town; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A growing efficiency consultancy is seeking a proactive executive assistant to support both founders. You will manage daily tasks, keep the CRM accurate, and implement automations to optimize workflows. This fully remote position offers flexibility and a significant opportunity for growth within the business. You'll work closely with both founders and make a visible impact daily.

Benefits

Flexible work schedule

Opportunity for personal growth

Internal reward currency

Qualifications

• Must be exceptionally proactive and able to solve problems independently.
• Tech savvy and comfortable with new platforms and AI tools.
• Organised, detail-focused, and calm under pressure.

Responsibilities

• Manage inboxes, diaries, and administrative tasks for both founders.
• Keep CRM data accurate and up to date.
• Build and test workflows and demos.

Skills

Proactive problem solving

Tech savvy

Organisational skills

Detail-oriented

Ability to work independently

Job description

Your role : The right hand to both founders.

Part executive assistant, part automation builder

If you're the kind of person who loves taking ownership, figuring things out with little direction, and using tech to make work smarter, this role is for you.

You'll be the go-to support for both founders, managing the details that keep the business running smoothly, while also configuring workflows, building automations, and spotting new opportunities to optimise how we work.

What the day could look like

You start the day by scanning our inboxes, clearing small tasks, flagging priorities, and rearranging the diary so the day runs like clockwork.

You jump into the CRM to log new opportunities, tidy data, and update follow-ups, no reminder needed.

Afterwards, a Director asks you to help test a new integration between and .

You dive in, figure it out, build a simple workflow, and document how it could be scaled.

Later, I send you a few bullet points for a client demo and you turn it into a clean, functional board that looks ready to present.

You notice a few repetitive admin tasks slowing us down, so you sketch out an automation, connect it through , and test it.

Maybe you even bring in an AI model to save a few clicks or streamline a message.

By the end of the day, you've kept us organised, made something more efficient, and pushed a few ideas forward, without being asked.

Who you are

Exceptionally proactive, you act before being told and love solving problems independently.

Tech savvy and confident learning new platforms fast , , AI tools)

Organised, detail focused, and calm under pressure.

Comfortable juggling admin and technical work.

Curious and resourceful, you can take a few lines of direction and run with it.

Naturally drawn to finding better ways of working.

What you'll own

Managing inboxes, diaries, and admin for both founders.

Keeping CRM data up to date and accurate.

Building and testing workflows and demos.

Designing and implementing automations in

Experimenting with AI tools to work smarter.

Spotting inefficiencies and proactively solving them.

Testing new tools and summarising insights for decision making.

Why this role is irresistible

Work directly with both founders and get exposure to every part of the business.

Split your time between high-level operations and technical problem solving.

Huge learning curve and opportunity to grow into operations, tech, or strategy.

Fully remote, flexible, and focused on output not hours.

You’ll make a visible impact every single day.

Why Mutherboard?

We're experts helping growing businesses become wildly efficient.

You'll join a smart, supportive team that builds real systems for real people.

We work remotely, trust our team to own their time, and make space for creativity, impact, and the occasional GIF war.

You’ll even earn Benny Bucks – our internal reward currency – just for being awesome.