Process Engineer

Henkel; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global consumer goods company is looking for a Process Engineer in Gauteng, Johannesburg. Your role involves providing on-site technical service, managing inventory, and developing customer-centric initiatives. Ideal candidates will have strong skills in account management and networking, with a focus on quality and engagement. Benefits include flexible working hours, health care programs, and an annual bonus.

Benefits

Flexible work scheme with flexible hours

Diverse national and international growth opportunities

Global wellbeing standards with health programs

Gender-neutral parental leave for a minimum of 8 weeks

Employee Share Plan with matching shares

Annual 1 month bonus

66.67% company contribution to Medical Aid

Subsidised canteen

Access to Mental Health & Wellness Programmes

Responsibilities

• Provides on-site routine technical service at defined customer line.
• Performs consignment inventory management and maintains consumption data.
• Supports forecasting and supply process where applicable.
• Maintains quality and efficiency levels of products.
• Acts as first contact between customer line and field sales.
• Aligns sales strategies with sustainability goals.
• Develops initiatives to enhance customer loyalty.
• Monitors competitor activities, pricing and positioning.
• Uses CRM tools and data analytics to improve sales performance.

Skills

account management

crisis handling

identifying key player roles

networking / social selling

objection handling

proposal generation / deal structuring

prospecting

providing proof questioning sales call

planning / facilitation sales

digital fluency

social selling

story telling

Job description

Job title

Process Engineer

Job Location

Gauteng, Johannesburg

Deadline

October 22, 2025

About this Position

Provides on-site routine technical service at defined customer line

What you’ll do

• Provides on-site routine technical service at defined customer line
• Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines
• Supports forecasting and supply process (material order) where applicable
• Maintains quality / efficiency level of products and escalates technical challenges to TCS
• Acts as first-window-person between customer line and field sales
• Aligns sales strategies with sustainability goals
• Develops customer centric initiatives to enhance loyalty and long-term partnership
• Implements customer feedback (VOC) to refine sales approaches
• Monitors competitor activities, pricing and positioning
• Leverages CRM tools, data analytics, and automation to enhance sales performance

What makes you a good fit

• account management
• crisis handling
• identifying key player roles
• networking / social selling
• objection handling
• proposal generation / deal structuring
• prospecting
• providing proof questioning sales call
• planning / facilitation sales
• digital fluency
• social selling
• story telling

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Annual 1 month bonus
• 66.67% company contribution to Medical Aid
• Subsidised canteen
• Access to Mental Health & Wellness Programmes
• ICT jobs