Process Analyst: Transform Operations & Drive Change

PwC Careers Africa; Gauteng; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading consulting firm in South Africa is seeking a Senior Associate Process Analyst to drive operational effectiveness within their Technology & Innovation Centre. The successful candidate will analyze, document, and optimize business processes, collaborating closely with management to identify improvements. Suitable applicants should have a degree in Business Administration, 2-4 years of relevant experience, and proficiency in process modeling tools. This role offers opportunities to implement changes that enhance efficiency and modernize operations.

Qualifications

• 2 - 4 years’ experience in business process analysis.
• Proven ability to document and improve business processes.
• Experience facilitating workshops and engaging stakeholders.

Responsibilities

• Review and analyse business-related processes for inefficiencies.
• Lead workshops to capture process insights and requirements.
• Document requirements and develop structured documentation.

Skills

Business process analysis

Communication skills

Stakeholder engagement

Process modelling

Education

Bachelor’s degree in Business Administration or related field

Tools

Visio

Lucid Chart

Job description

A leading consulting firm in South Africa is seeking a Senior Associate Process Analyst to drive operational effectiveness within their Technology & Innovation Centre. The successful candidate will analyze, document, and optimize business processes, collaborating closely with management to identify improvements. Suitable applicants should have a degree in Business Administration, 2-4 years of relevant experience, and proficiency in process modeling tools. This role offers opportunities to implement changes that enhance efficiency and modernize operations.