Private Broker

Aon; Johannesburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Job summary

Aon South Africa is seeking a Private Broker to manage and grow a portfolio of high net worth clients. This hybrid role offers flexibility to work virtually and from the Sandton head office.

You will own client relationships, drive growth, and collaborate across teams in a dynamic insurance environment. You will handle renewals, provide expert advice on cover and terms, and coordinate with insurers to optimize client outcomes.

Qualifications

• Grade 12 (matric) required.
• Bachelor’s degree preferred.
• Registration as a FSCA FAIS representative (RE5) required.
• Registration as an associate with the IISA is preferred.

Responsibilities

• Manage a portfolio of high net worth client accounts.
• Develop and lead day-to-day client relationships.
• Coordinate all activities related to client portfolios.
• Create and maintain client risk profiles and needs analyses.
• Handle renewals: documents, notifications, meetings and cancellations.
• Provide informed advice on cover, exclusions, underwriting requirements and terms.
• Liaise with insurers and internal teams to secure appropriate cover.
• Drive cross-sell opportunities and client referrals.
• Process policy documents and endorsements in systems.
• Monitor premium collections and client accounting queries.
• Coordinate with Claims for first notification of loss.
• Maintain client satisfaction, retention and profitability.

Skills

Analytical skills

Written and verbal communication

Interpersonal skills

Problem-solving skills

Education

Bachelor’s degree

Matric (Grade 12)

FSCA FAIS regulatory registration (RE5)

IISA associate registration

Tools

MS Word

MS Excel

Job description

Ready to shape better decisions for high net worth clients in South Africa? Looking for a role where you can truly own client relationships and drive growth? Read on!

Aon South Africa is looking to employ a Private Broker, this is a hybrid role with the flexibility to work both virtually and from our head office in Sandton.

The role of a private broker is to manage, oversee, grow and administer a portfolio of high net worth clients in line with the MOS and servicing and growth strategies.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

• Responsible for a portfolio of client accounts.
• Developing and leading and enhancing the day-to-day relationship with clients.
• Manages and co-ordinates all activities related to the portfolio of clients.
• Building and updating a ‘client profile’ of risks and needs analysis per client.
• Responsible for all renewal activities, including preparation of renewal documents, renewal notifications renewal meetings with clients as well as cancellation letters.
• Responsibility for and ownership of tasks and problems relating to clients
• Providing professional and accurate advice to clients, including information is in respect of cover, exclusions, underwriting requirements and terms and conditions.
• Arranges Quantum valuations and review sums insured on receipt.
• Generating referrals from clients through excellent service, accurate advice and knowledge of insurance.
• Liaises and develops relationships with colleagues across the business and other key role players in the High Net worth environment.
• Maximizes cross sell opportunity at all times.
• Negotiates cover and rates with insurers on behalf of clients.
• Processing all policy documentation on relevant systems, including i the loading of new policies and endorsements.
• Responsible for premium collection within the prescribed period.
• Responsible for handling client accounting queries and processes refund requisitions.
• Liaison with the claims' division, assists clients with the first notification of loss.
• Responsible for maintaining an e-mail calendar.
• Responsible for generating own correspondence.
• Adhering to minimum Quality and Service Standards laid down by the Division
• Remains informed of market trends within the insurance industry and maintains awareness of competitor products/ offerings.
• Responsible for maintaining and improving client satisfaction, retention, revenue and profitability.
• Responsible for compliant dealings with clients.
• Contributes into the development of new business with either existing or new clients.
• Coordinates teams of Client Service Consultants (where applicable) to ensure client service standards are met.
• Responsible for general administrative and ad hoc duties that may be requested from management from time to time.
• Responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

How This Opportunity Is Different

What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.

Qualifications.

Skills and experience that will lead to success

• Grade 12 (matric).
• A Bachelor’s degree is preferable.
• Registration as a representative with the FSCA in terms of the FAIS Act.
• Registration as an associate with the IISA.
• Successfully completed the Regulatory Examination (RE5).

Knowledge.

• Digital literacy with sophisticated experience in MS Word and Excel.
• A well-developed solid understanding of relevant product offerings in the short-term insurance industry.
• Know-how in respect of compliance and quality control in the insurance environment.
• An excellent functional knowledge of policy wordings.
• Knowledge enabling the incumbent to confidently articulate Aon’s proposition

Skills And Attributes.

• Well-developed analytical and technical and problem-solving skills.
• Well-developed written and verbal communication skills.
• Good interpersonal skills

Experience.

• Have a minimum of 5 to 10 years’ experience with personal lines' insurance.
• Have significant experience in the short-term insurance industry.
• Have extensive experience with high net worth clients in the short-term insurance industry.