Privacy Specialist

Resourgenix (Pty) Ltd; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading privacy consulting firm is seeking a Privacy Specialist in Cape Town to support the delivery of their privacy programme. Responsibilities include managing data subject requests, ensuring compliance with data protection laws, and collaborating with internal teams. Candidates should have a Bachelor's degree in Law and at least 2 years of experience in Data Privacy or Compliance. This role offers the opportunity to work on privacy-related projects and enhance data protection practices.

Qualifications

• 2+ years' experience in Data Privacy, Compliance, or Risk Management.
• Familiarity with global privacy laws such as GDPR, POPIA, and related regulations.

Responsibilities

• Act as a specialist in handling customer data protection requests and complaints.
• Provide first-line support for customer data protection queries.
• Manage escalations and process improvements.
• Oversee day-to-day processing of data subject access requests.
• Maintain accurate logs and software systems.
• Support projects and initiatives related to privacy.

Skills

Handling customer data protection requests

Data privacy legislation knowledge

Using privacy management platforms

Coordination with internal teams

Education

Bachelor's degree in Law (or related field)

Job description

Our client is seeking a Privacy Specialist to join their team and help drive the delivery of our privacy programme. As a Privacy Specialist you'll be supporting the delivery of the privacy programme across the business by supporting the Privacy Operations Team Lead and the Group Privacy Operations & Projects Manager in managing data subject rights requests in line with applicable data protection legislation.

Responsibilities

• Act as a specialist in handling customer data protection requests and complaints.
• Provide first-line support for customer data protection queries.
• Coordinate with internal teams to provide requested personal data in support of data subject rights requests.
• Manage escalations, process improvements, and service optimisation.
• Oversee day-to-day processing of data subject access requests, erasure requests, and other data subject rights requests within regulatory timeframes.
• Maintain accurate logs and software systems supporting data subject requests.
• Escalate issues appropriately to senior management.
• Carry out general administrative tasks, including handling customer deletion requests.
• Support the Privacy Operations Team Lead in documenting processes, procedures, templates, reporting, and training material.
• Assist with privacy-related projects and initiatives.

Qualifications

• A Bachelor's degree in Law (or related field).
• 2+ years' experience in Data Privacy, Compliance, or Risk Management.
• Experience using privacy management platforms.
• Familiarity with global privacy laws such as GDPR, POPIA, and related regulations.