Presales Engineer

Midis Group; Pretoria; On-site; ZAR 500 000 - 800 000; Full time

Job summary

A leading technology consulting firm seeks a Pre Sales Engineer to drive sales opportunities through technical engagement and implementation of IBM Business Automation solutions. The role requires 3+ years of experience, a Bachelor's degree, and fluency in both Portuguese and English. Join a dynamic team aiming to enhance customer satisfaction and streamline processes.

Qualifications

• 3+ years of experience as a Presales Engineer with IBM BAW.
• Experience with workflow engines, enterprise content management, and AI infusion.

Responsibilities

• Drive sales opportunities through technical presentations and demonstrations.
• Assist in deployment and implementation of solutions post-sale.
• Monitor customer adoption and suggest enhancements.

Skills

Fluent in Portuguese

Fluent in English

Knowledge of Business automation platforms

Education

Bachelor's degree in Computer Engineering or related field

Job description

Job Scope

The Pre Sales Engineer (IBM BAW) is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post‑sale. He/she collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.

Main Duties and Responsibilities

• Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional service.
• Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction.
• Assist in the deployment and implementation of solutions post‑sale, ensuring smooth customer onboarding and addressing technical challenges.
• Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction.
• Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development.
• Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues.
• Complete both pre‑sales and post‑sales documentation accurately to support the entire sales lifecycle.
• Work closely with product teams to provide feedback from implementation experiences to improve product offerings.
• Identify opportunities for upselling or cross‑selling, driving additional revenue streams.

Position Requirements

• Bachelor's degree in Computer Engineering, Computer Science or any other related field.
• Must have fluent Portuguese and English speaking skills.
• Must have at least 3 years of experience as a Presales Engineer with IBM BAW – Business Automation & Integration.
• Knowledge of Business automation platforms (iBPMs) comprising of workflow engines, enterprise content management, robotic process management, document capture and digitization, decision automation – with AI infusion.