Premium Hotel Waiter — Guest-First Service Pro

The President Hotel; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury hotel in Cape Town is seeking experienced Waitrons to join their Food and Beverage team. Ideal candidates will thrive in a fast-paced environment, have strong food and beverage knowledge, and a genuine passion for guest service. The role offers competitive pay, benefits, and the opportunity to grow within the hotel. Applicants should have at least 2 years experience in a hotel or upmarket restaurant and a Matric qualification.

Benefits

Competitive market related salary

Company contribution toward medical aid and pension fund

Staff meals on duty

Uniform provided

Training and development opportunities

Discounts on dining and accommodation

Supportive team culture

Qualifications

• Valid South African ID or work permit.
• At least 2 years recent experience in a hotel or upmarket restaurant.
• Professional appearance, reliability and punctuality.

Responsibilities

• Welcome guests with warmth, confidence and professionalism.
• Guide guests through menus, recommend specials and offer personalised service.
• Deliver food and beverages with precision.
• Maintain a polished and inviting dining environment.
• Anticipate guest needs and manage queries with care.
• Create opportunities to delight through upselling and suggestive selling.

Skills

Strong knowledge of food and beverage service standards

Excellent communication and interpersonal skills

Ability to remain calm, confident and organised during busy service

Genuine passion for guest service

Flexibility to work shifts, evenings, weekends and public holidays

Team player with positive energy

Education

Matric Grade 12

Job description

A luxury hotel in Cape Town is seeking experienced Waitrons to join their Food and Beverage team. Ideal candidates will thrive in a fast-paced environment, have strong food and beverage knowledge, and a genuine passion for guest service. The role offers competitive pay, benefits, and the opportunity to grow within the hotel. Applicants should have at least 2 years experience in a hotel or upmarket restaurant and a Matric qualification.