Pre-Production Manager

Idemia Group; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global technology company in Johannesburg is looking for a candidate to manage Profile Design professional services in card personalization projects. The role involves analyzing technical requirements, planning development, and ensuring product consistency according to customer specifications. Ideal candidates should thrive in a dynamic environment and be eager to contribute to process improvements.

Responsibilities

• Manage the Profile Design professional service activity regarding card personalization projects.
• Analyze technical requirements, estimate workload, plan and schedule development.
• Configure products, conduct tests, and ensure product consistency with customer needs.

Job description

At IDEMIA, we aim to offer our employees a dynamic and exciting environment where you have opportunities for career growth and professional development. Internal mobility is a great way for you to energize your career and to build your personal brand. It's also a great way to explore other functions, professions, or countries as IDEMIA operates in different businesses and in 50+ locations around the world.

Purpose

This role manages the Profile Design professional service activity regarding the card personalization solution projects using IDEMIA's Personalization Systems and other local systems.

Key Missions

This role analyzes the technical requirements and estimates the workload, plans and schedules the development, develops and configures the product, and tests the product. It owns responsibility for the customer products technical setup and configuration (new products or change requests), the review and feasibility analysis for new project specifications, offers professional suggestions conforming to industrial standard and mass production capability, interfaces with different stakeholders during the Profile Design process from customer request to validation (product design tests, system integration tests, user acceptance tests) and customer approval, and owns the responsibility of full product consistency ensuring compatibility of all offer services (Profile Design, Chip Personalization, Data Preparation, Artwork, Card Fulfillment, on-card graphical personalization and Packaging offer, etc.). It ensures that the product configuration is in-line with the customer requirements, the production environment criteria (machines, production tools), and/or the scheme requirement, follows internal development processes and guidelines to meet expected quality, meets service-level agreements and customer expectations, respects quality requirements and compliance criteria (both schemes and IDEMIA), provides support to Engineering, Management, and Quality teams through participation in continuous process improvement activities, project schedule reviews, and customer requirements definitions, troubleshoots technical issues, contributes to resolving issues, and contributes to training and onboarding new joiners.

Profile & Other Information

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