Pre-Authorization Data Coordinator - Est Hours (Remote)

Ista Solutions; Secunda; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic BPO company is seeking a Pre-Authorization Data Co-ordinator to support U.S.-based dental care. You will organize patient data and maintain effective communication with multiple nursing home facilities. This full-time role requires strong attention to detail and organizational skills, and offers an entry-level opportunity within a healthcare environment.

Qualifications

• Prior experience in data entry or administrative support preferred.
• Strong attention to detail and comfort with electronic systems.
• Ability to manage multiple facilities.

Responsibilities

• Review building data and organize information on eligibility.
• Prepare comprehensive attachments for nursing homes.
• Generate marketing spreadsheets to confirm eligibility.
• Create enrolled lists from the database.
• Compile required materials for distribution.
• Update databases for eligible individuals.
• Maintain accuracy while managing multiple facilities.

Skills

Attention to detail

Organizational skills

Ability to work independently

Professionalism with sensitive information

Job description

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies.

We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a Pre‑Authorization Data Co‑ordinator for our U.S.‑based client providing dental care to residents in nursing home facilities.

Responsibilities

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current / past patient enrolment.
• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
• Create an enrolled list by extracting currently enrolled patients / individuals from the database.
• Pile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

Requirements

• Prior experience in data entry, administrative support, or healthcare‑related roles is preferred but not required.
• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets, comfortable working with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.
• Ability to follow structured processes and ensure all required documentation is complete.
• Professionalism in handling sensitive information with confidentiality.
• Dependable, task‑focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative

Industries: IT Services and IT Consulting

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