Pre-Authorization Data Coordinator - Est Hours (Remote)

Ista Solutions; Pietermaritzburg; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic BPO company in Pietermaritzburg is seeking a Pre-Authorization Data Co-ordinator for a U.S. client providing dental care. Responsibilities include organizing eligibility data, preparing attachments, and maintaining accuracy while managing multiple nursing home facilities. Ideal candidates have experience in data entry and strong organizational skills. This is a full-time entry-level position.

Qualifications

• Prior experience in data entry or administrative support is preferred.
• Comfortable working with electronic systems and able to learn new programs quickly.
• Dependable and task-focused.

Responsibilities

• Review building data and organize it into structured information.
• Prepare building attachments for nursing home facilities.
• Generate marketing spreadsheets to confirm eligibility.
• Create an enrolled list of currently enrolled patients.
• Update the database and maintain accuracy across multiple facilities.

Skills

Attention to detail

Organizational skills

Data entry

Ability to follow processes

Confidentiality

Job description

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies.

We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a Pre‑Authorization Data Co‑ordinator for our U.S.‑based client providing dental care to residents in nursing home facilities.

Responsibilities

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current / past patient enrolment.
• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
• Create an enrolled list by extracting currently enrolled patients / individuals from the database.
• Pile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

Requirements

• Prior experience in data entry, administrative support, or healthcare‑related roles is preferred but not required.
• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets, comfortable working with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.
• Ability to follow structured processes and ensure all required documentation is complete.
• Professionalism in handling sensitive information with confidentiality.
• Dependable, task‑focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative

Industries: IT Services and IT Consulting

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