Pre-Authorization Data Coordinator - Est Hours (Remote)

Ista Solutions; Durban; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading BPO service provider is seeking a Pre-Authorization Data Co-ordinator to support US-based dental care clients. This entry-level role involves data entry and organization of nursing home facility information. The ideal candidate has strong attention to detail, organizational skills, and is comfortable working with electronic systems. Responsibilities include reviewing data, preparing reports, and maintaining database accuracy.

Qualifications

• Prior experience in data entry or administrative support preferred.
• Strong attention to detail.
• Comfortable working with electronic systems.

Responsibilities

• Review building data and organize eligibility information.
• Prepare building attachments for nursing home facilities.
• Generate a marketing spreadsheet by processing data.

Skills

Attention to detail

Organizational skills

Ability to learn new software quickly

Job description

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies.

We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Pre-Authorization Data Co-ordinator for our US-based client providing dental care to residents in nursing home facilities.

The role is focused on data entry and accuracy, supporting the team in turning facility data into usable resources for the marketing department.

Responsibilities

Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current / past patient enrolment.

Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.

Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.

Create an enrolled list by extracting currently enrolled patients / individuals from the database.

Compile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.

Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.

Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

Requirements

Prior experience in data entry, administrative support, or healthcare-related roles is preferred but not required.

Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.

Comfortable working with electronic systems and able to learn new computer programs quickly.

Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.

Ability to follow structured processes and ensure all required documentation is complete.

Professionalism in handling sensitive information with confidentiality.

Dependable, task-focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: IT Services and IT Consulting

Location: Soweto, Gauteng, South Africa; Pretoria, Gauteng, South Africa; Midrand, Gauteng, South Africa; Alberton, Gauteng, South Africa; Mokopane, Limpopo, South Africa; Aggeneys, Northern Cape, South Africa; Graaff-Reinet, Eastern Cape, South Africa