Postgresql Database Administrator Hire Resolve

Insidentity; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A multinational technology company in Johannesburg seeks a Principal Advanced Services Engineer to deliver support and solutions for Oracle customers. The ideal candidate will provide expert technical advice, handle complex issues, and have a strong background in database management and customer relationships. This role offers a competitive salary and flexible working options.

Benefits

Competitive salary

Flexible working options

Learning and development opportunities

Employee Assistance Program

Core benefits including medical and life insurance

Qualifications

• Experience with Oracle databases and solutions.
• Ability to solve critical customer issues autonomously.
• Strong communication skills for customer interactions.

Responsibilities

• Deliver post-sales support and solutions to customers.
• Resolve technical questions and support inquiries.
• Provide expert technical advice to customers and Oracle employees.

Skills

Problem-solving

Technical support

Database management

Customer relationship management

Education

Bachelor's degree in relevant field

Tools

Oracle Database Appliance

Exadata

OCI

Unix

Linux

Job description

Job Title

Principal Advanced Services Engineer, CSS Tech Delivery, Database

Location: Woodmead, Gauteng | Salary: R90,000 - R120,000 | Oracle

Posted today

Job Description

Are you a creative engineer who loves a challenge? Solve the complex puzzles you've been dreaming of as our Advanced Services Engineer. If you have a passion for innovation in tech, we want you on our team

Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We\'re looking for an experienced and self-motivated engineer to work on customer premises in the Berlin areaas our Database Infrastructure Specialist. Join the team of highly skilled technical experts who build and maintain our clients\' technical landscapes through tailored support services.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Responsibilities

• As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
• Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis.
• Work with very limited guidance from management and provide expert technical advice to customers and Oracle employees.

We also use…

• Exadata and Oracle Database Appliance (ODA)
• Oracle DBA and Oracle Secure Backup (OSB)
• OCI, Unix, Linux, Solaris, and ZFS Storage
• Real Application Clusters and Grid Infrastructure
• Enterprise Manager OEM and Grid Control
• Oracle VM, Directory Server, and ASM
• Network switches, protocols, and security
• Load balancer, Java, xml, SQL, shell scripting

What We Will Offer You

• A competitive salary with exciting benefits
• Flexible and remote working
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

At Oracle, we don\'t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That\'s why we\'re committed to creating a workplace where all kinds of people can do their best work. When everyone\'s voice is heard and valued, we\'re inspired to go beyond what\'s been done before.

Qualifications

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow\'s technology to tackle today\'s challenges. We\'ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That\'s why we\'re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We\'re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans\' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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