Portfolio Manager

Capitec Bank Ltd.; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial services provider in South Africa is seeking a Portfolio Manager to maintain and grow client portfolios. This role focuses on medical gap and personal accident business. Ideal candidates should have over 5 years of experience in client services within the insurance sector, along with strong financial acumen. Join a dynamic team committed to customer excellence and innovative insurance solutions.

Qualifications

• At least 5 years' experience in client services and operations within an insurance/financial services environment.
• Specialist knowledge in short term medical and accident products.
• Cell Captives Insurance Model experience will be an advantage.

Responsibilities

• Maintaining and growing an existing portfolio of clients.
• Developing an ongoing prospect pipeline through broker and client relationship.
• Discussing and finalising product specifications.

Skills

Client services experience

Financial acumen

Relationship management

Knowledge of insurance products

Education

Relevant tertiary qualification

Job description

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Job Description

Role Purpose

To maintain and grow an existing portfolio of clients through relationship management and solution development. Specific focus on Medical gap and personal accident business

Requirements

• At least 5 years' experience in client services and operations within an insurance/ financial services environment
• At least 5 years relevant role experience as a Portfolio Manager
• Strong financial acumen and thorough understanding on relevant regulatory and compliance requirements
• Specialist knowledge in short term medical and accident products, specifically Medical Gap and personal accident
• Cell Captives Insurance Model experience will be an advantage
• Relevant tertiary qualification

Duties and Responsibilities

• Specific understanding of medical Gap business
• Developing an ongoing prospect pipeline through liaison within the greater business, broker relationship and client relationship
• Using financial acumen to interpret financial statements, actuarial data and ability to deal with budgets
• Developing Guardrisk image and presence
• Identifying opportunities to maintain and grow the portfolio
• Conducting meetings with clients
• Distributing and discussing statistical information
• Checking and forwarding financial statements to client
• Designing and preparing status reports
• Providing prompt authorisation of claim payments
• Dealing with client queries
• Re-evaluating portfolio structures and servicing requirements on an ongoing basis relative to changing needs of the client
• Evaluating client\'s needs and requirements to enhance cross selling of other Guardrisk products
• Participating in renewal process with broker/client
• Ensuring all documentation pertaining to the insurance programme /facility is in place
• Achieving a targeted annual new business budget
• Developing new products and new insurance structures
• Creating and maintaining business relationships to ensure new business growth of both income and clients
• Dealing with Financial Managers, Financial Directors, Risk Managers at client EXCO level
• Building and maintaining relationships at client, broker and interdepartmental levels
• Liaising with Underwriting, Finance, Actuarial, Claims, and business intelligence departments
• Discussing and finalising product specifications
• Finalising pricing, cost and income structure
• Co-ordinating documentation, role and responsibilities, agreements, system and legal requirements, processes and procedures
• Compiling and managing budget
• Marketing Guardrisk products and services
• Following-up on inquiries and queries
• Sourcing potential client and products
• Complying with new business take-on procedures
• Liaising with the technical review teams
• Advising technical review teams of all pertinent information prior to each review
• Providing input into the development of the annual review plan
• Setting up review meetings with clients in consultation with technical review teams
• Delivering completed review reports to clients and following up and tracking of the implementation of proposed actions
• Maintaining CSA (monthly) questions through the CURA Risk Management System
• Coordinating and attending monthly Operational meetings
• Recording and tracking key actions and decisions arising from meetings
• Administrating client files
• Assisting the Head with Divisional reporting and deputise when required
• Maintaining weekly prospects list and report back on divisional issues
• Monthly budget review and reporting on variances and new business targets
• Weekly reporting back to the Head on the above mentioned items
• Managing delivery against deadlines, i.e. budgets, forecasts, projects, and resolving client queries timeously

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