PORTER – FRANSCHHOEK – CAPE TOWN

Tych Business Solutions; Franschhoek; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hospitality service provider in Franschhoek is seeking a candidate with experience in a 5-star environment. The role involves assisting guests with their luggage, handling complaints efficiently, and performing various operational duties. Ideal candidates must have a Matric Certificate, a valid driver's license with PDP, and be physically fit. Flexibility to work shifts, including weekends and holidays, is required.

Qualifications

• Valid Driver’s license with PDP required.
• Ability to work shifts including weekends, public holidays, and night shifts.
• Must be physically fit, energetic, and able to stand all day.
• Preference for local Franschhoek candidates.

Responsibilities

• Assist guests with their luggage and parcels.
• Interact with guests while assisting with luggage.
• Park guests’ cars.
• Perform fundamental operational duties like setting up the pool and assisting housekeeping.
• Upsell other facilities and services.

Skills

Previous working experience in a 5 star luxury environment

Excellent communication skills in English

Interpersonal skills

Efficient complaint handling

Flexibility in other departments

Education

Matric Certificate

Job description

Experience and Skills

• Previous working experience in a 5 star luxury environment
• Excellent communication skills in English, both written and verbal
• Excellent interpersonal skills to be able to interact with guests
• Efficient complaint handling
• Be Flexible in other departments

Inherent Requirements

• Matric Certificate
• Valid Driver’s license with PDP
• Ability to work shifts including weekends, public holidays and night shift
• Physically fit, energetic and able to stand all day
• Local Franschhoekcandidates would be advantageous

Main Responsibilities

• Assist guests with their luggage, parcels, etc.
• Interacting with guests while assisting with luggage
• Parking guests’ cars
• Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception
• Upselling of other Leeu Collection facilities and services including our affiliates