Policy Sales Consultant: Build Relationships & Solutions

Telesure Investment Holdings (TIH); Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading investment firm in Durban is seeking a telephonic sales specialist to engage with customers, clarify their needs, and propose suitable financial solutions. The ideal candidate should have 2-3 years of telephonic sales experience and be well-versed in customer relationship management practices. The role involves meeting KPIs while ensuring compliance with operational standards. Join a dynamic team committed to delivering exceptional customer service and driving brand growth.

Qualifications

• 2-3 years of telephonic sales experience is essential.
• Experience in the Financial Services Industry is advantageous.

Responsibilities

• Make calls to develop new customer relationships.
• Clarify customer needs through interviews.
• Set clear objectives for sales calls.
• Sell customer propositions based on needs.
• Ensure compliance with operational standards.
• Manage CRM data and schedule callbacks.
• Prioritize own workflow and meet productivity standards.
• Build personal capability through training.
• Identify potential customers for sales opportunities.

Skills

Telephonic sales

Customer relationship management

Needs analysis

Sales techniques

Education

Grade 12 or SAQA Accredited Equivalent

Job description

A leading investment firm in Durban is seeking a telephonic sales specialist to engage with customers, clarify their needs, and propose suitable financial solutions. The ideal candidate should have 2-3 years of telephonic sales experience and be well-versed in customer relationship management practices. The role involves meeting KPIs while ensuring compliance with operational standards. Join a dynamic team committed to delivering exceptional customer service and driving brand growth.