Pharmacy Retail Assistant

Edge Personnel (Pty) Ltd; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency in Cape Town is seeking a Pharmacy Retail Assistant to provide excellent customer service, manage stock, and assist pharmacy staff. The ideal candidate must have 2–3 years of experience in retail or customer service, and proficiency in MS Office. A Grade 12 qualification is required, and experience in a pharmacy is a plus. This role offers full-time, permanent employment with a pay structure to be determined based on experience.

Qualifications

• Minimum 2–3 years working experience required.
• Previous retail or customer service experience is essential.
• Experience in a retail pharmacy environment is advantageous.

Responsibilities

• Assist customers and provide high standard service.
• Monitor stock availability and manage inventory.
• Support pharmacy staff with administrative tasks as needed.

Skills

Fully bilingual in English and Afrikaans

Customer service oriented

Good written and verbal communication skills

Energetic, friendly and helpful

Keen eye for detail

Education

Grade 12

Tertiary qualification

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Overview

Our client, based in Blouberg, is looking for a Pharmacy Retail Assistant.

It would be expected from you to assist customers, to offer a high standard of service to customers on the shop floor and at the till points. You enjoy engaging with people and get genuine satisfaction in creating a great first impression and a positive experience.

Responsibilities

• Follow stock management processes and monitor stock availability.
• Maintain a high store standard through daily housekeeping and merchandising principles.
• Maintain high levels of accuracy when dealing with cash and prevent shrinkage and loss.
• Greet and assist customers with their inquiries and purchases.
• Provide advice on front shop products under supervision.
• Replenish and organise shelves, ensuring products are displayed neatly.
• Monitor inventory levels and order replacement and new stock.
• Assist in maintaining cleanliness and organisation throughout the store.
• Follow all health, safety and hygiene guidelines.
• Support pharmacy staff with administrative tasks as required.
• Stay updated on promotions, new products and pharmacy policies.
• Be visible, friendly and knowledgeable to achieve high levels of customer satisfaction.
• Have a positive effect on sales by displaying good customer interaction.
• Always be vigilant and honest in daily activities.

Desired Experience & Qualification

• Grade 12; tertiary qualification will be an advantage.
• Minimum 2–3 years working experience.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Previous retail or customer service experience is essential.
• Prior experience in a retail pharmacy environment is advantageous.

Skills

• Fully bilingual (speech and writing) in English and Afrikaans.
• Customer service oriented.
• High levels of professionalism and confidentiality.
• Good written and verbal communication skills.
• Energetic, friendly and helpful.
• Willing and able to stand for long hours.
• Customer and people centric (excellent interpersonal and customer service skills).
• Committed, dependable and flexible with sober habits.
• Keen eye for detail.

How to Apply

If you are interested in this opportunity, apply with your most recent resume & supporting documents. Please note, if you do not receive a response from us within 7 working days, kindly consider your application unsuccessful.

Employment Details

We wish you all the best.
Job Types: Full-time, Permanent.
Pay: R

• ,00 - R
• ,00 per month. Work Location: In person