Pharmacist - Clicks Pinelands (Howard Centre)

Pivot Services; Cape Town; On-site; ZAR 350,000 - 700,000; Full time

Job summary

Clicks Group in Cape Town seeks a Pharmacist to ensure efficient dispensary operation and deliver high standards of pharmaceutical care in line with SAPC guidelines. The role focuses on accurate dispensing, stock control, and compliant practice across the dispensary and clinic interface.

You will lead training for Pharmacist Assistants and Interns, drive patient-centred care, and lead customer service initiatives to foster loyalty.

Qualifications

• SAPC knowledge and adherence to legal standards
• Ethical working practices and compliance
• Stock, cost, risk and compliance management knowledge
• Patient care and professional counselling
• Excellent customer service standards

Responsibilities

• Provide high standards of pharmaceutical care and safe dispensing in accordance with SAPC guidelines
• Oversee stock management, shrinkage control and general dispensary housekeeping
• Ensure dispensary targets and clinic integration are met for operational viability
• Coach and develop Pharmacist Assistants and Interns per SAPC requirements
• Deliver strong customer service initiatives to enhance customer experience and loyalty
• Build sound relationships with centre managers, suppliers and distribution centers to achieve objectives and maximize opportunities
• Collaborate with clinic and healthcare teams to offer a full customer healthcare offering
• Align with Clicks Group values and vision to be the customer's first-choice health and beauty retailer

Skills

Tutorship and coaching

Customer service orientation

Interpersonal skills

Planning and organising

Problem-solving

Computer literacy

Strong financial acumen

Job description

Clicks Group

Cape Town, Western Cape, South Africa

About the Role

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Key Responsibilities

• Job Objectives: - To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). - To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. - To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets. - To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required. - To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets. - To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised. - To ensure integration and partnership with the clinic and healthcare aim resulting in a full offering to customers regarding their healthcare needs. - To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• Knowledge: - SAPC and relevant legal knowledge - Ethical working practice and compliance - Knowledge of stock, cost, risk and compliance management procedures - Knowledge of patient care, professional counselling - Knowledge of customer service excellence Skills: - Tutorship and coaching skills - Results and target driven - Planning and organising skills - Problem-solving skills - Strong customer orientation - Interpersonal skills (Customer service orientation and effective patient care) - Computer literacy - Strong financial acumen Competencies: Essential: - Following instructions and Procedures - Relating and networking - Delivering Results and Meeting Customer Expectations Desirable: - Relating and networking - Planning and Organising - Coping with Pressures and Setbacks - Entrepreneurial and Commercial Thinking - Working with people - Adhering to Principles and Values

Job Details

work Employment type Permanent

location_on Location Cape Town

apartment Employer Clicks Group

event Closing date 12 November 2026