Pharmacist - Clicks Hermanus

Clicks Group Limited; Hermanus; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail pharmacy in Hermanus seeks a Registered Pharmacist to oversee dispensary operations and deliver high standards of pharmaceutical care. The role involves providing effective customer service, managing stock, and training employees. A strong background in retail pharmacy and knowledge of SAPC regulations are essential. The company offers a permanent position with competitive remuneration and the chance to contribute to a customer-first health and beauty retail vision.

Qualifications

• Registered Pharmacist with SAPC required.
• Retail pharmacy experience desired.
• Knowledge of SAPC regulations needed.

Responsibilities

• Provide high standards of pharmaceutical care.
• Manage stock and operational activities of the dispensary.
• Oversee training and development of staff.
• Ensure customer experience and loyalty.

Skills

Tutorship and coaching skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Interpersonal skills

Education

Registered Pharmacist with SAPC

Job description

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Hermanus

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial ThinkingWorking with people
• Adhering to Principles and Values

Experience:

• Retail Pharmacy experience

Education:

• Essential: Registered Pharmacist with SAPC

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