Pharmacist Assistant Qpb - Clicks Tygervalley

Clicks Group Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading pharmacy chain in Cape Town seeks a Pharmacist Assistant to manage script administration and ensure patient satisfaction. Responsibilities include interacting with customers, handling queries regarding medication, and maintaining accurate profiles. Applicants need a Further Education and Training Certificate in Pharmacist Assistance and a minimum of one year experience in the role. This position offers opportunities for professional development in a supportive environment.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Knowledge of SAPC and relevant legal knowledge.

Responsibilities

• Interact with customers in a professional manner.
• Handle administration of scripts and medication.
• Accurate profile and patient management.

Skills

Computer literacy (MS Office)

Customer service orientated

Accuracy and attention to detail

Bilingual (English required)

Adaptability

Problem-solving skills

Positive attitude

Ability to work under pressure

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Listing reference : click_

• Listing status : Under ReviewApply by : 9 March
• Position summaryIndustry : Pharmaceutical SectorJob category : FMCG, Retail, Wholesale and Supply ChainLocation : Cape TownContract : PermanentRemuneration : Market RelatedEE position : YesAbout our companyClicks GroupIntroductionResponsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's SOPs.

Job Objectives

To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming / capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements
• KnowledgeSAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements)
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Experience
• Minimum 1 year in the role of Pharmacist Assistant Post Basic
• Education
• Further Education and Training Certificate Pharmacist Assistance (Essential)

Note : Kindly note only applicants who meet the minimum requirements will be contacted. Equity : All positions will be filled in accordance with our Employment Equity plan.

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References

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