Pharmacist Assistant Qpb - Clicks Design Quarter

Clicks Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail pharmacy in Fourways seeks a Pharmacist Assistant to provide pharmaceutical care and customer service. You will manage scripts, assist with chronic authorizations, and interact with customers. Ideal candidates should have at least 1 year of experience and a Further Education and Training Certificate in Pharmacist Assistance. The position offers full-time employment in the retail healthcare sector.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Responsibilities

• Interact with customers in a professional manner.
• Administration of scripts and handling queries.
• Accurate capturing of scripts at the Central Pharmacy centre.
• Assist with chronic authorizations.

Skills

Computer literacy (MS Office)

Customer service orientated

Team Player

Integrity

Accuracy and attention to detail

Bilingual (one being English)

Effective time management skills

Positive attitude

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Pharmacist Assistant QPB - Clicks Design Quarter

Listing reference : click_

Listing status : Online

Apply by : 19 November

Position Summary

Industry : Wholesale & Retail Trade

Job category : Retail Operations

Location : Fourways

Contract : Permanent

Remuneration : Market Related

EE position : Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day‑to‑day dispensary administration according to the company's Standard Operating Plans (SOPs).

To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.

Job Description

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
• Administration of scripts and or any other claiming / capturing related procedure.
• Accurate and complete handling of all profiles worked on.
• Interact with health care professionals where needed.
• Problem solving and follow up of queries.

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.
• Patient Profile management.
• Assist with Chronic authorizations.
• Liaison with all other departments.
• Ad hoc requirements as per operational requirements.

Knowledge

• Product knowledge (including OTC).
• SAPC and relevant legal knowledge.
• Sound knowledge of the chronic authorization process and procedures.
• Customer service orientated.
• Ethical working practice and compliance.

Skills

• Computer literacy (MS Office).
• Customer service orientated.
• Team Player.
• Integrity.
• Accuracy and attention to detail.
• Must be bilingual (with English being one of the requirements).
• Must be able to work with patients and be adaptable to assist with various departmental duties.
• Be able to use initiative in order to provide patient satisfaction.
• Effective time management skills.
• Adaptability.
• Positive attitude.
• Be able to work under pressure.

Competencies

• Adhering to Principles and Values.
• Working with People.
• Delivering Results and Meeting Customer Expectations

Experience

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Minimum Requirements

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Education

Further Education and Training Certificate Pharmacist Assistance (Essential).

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Retail

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