Pharmacist Assistant - Patient-Centric Care (Cape Town)

Clicks Group Limited; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group is seeking a Pharmacist Assistant Post Basic to support dispensing activities and customer care at our Cape Town pharmacies. You will administer scripts, capture claims, and liaise with health professionals to ensure accurate patient profiles and timely service.

Requirements include a Minimum 1 year in the role, a FET Pharmacist Assistant Certification, SAPC/legal knowledge, and strong customer service. The role emphasizes patient satisfaction and adherence to SOPs.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Further Education and Training Certificate Pharmacist Assistance (Essential).
• SAPC and relevant legal knowledge.
• Customer service oriented.
• Ethical working practice and compliance.

Responsibilities

• Interact with customers via telephone or other means regarding medication and Healthcare Services.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.
• Patient Profile management.
• Assist with Chronic authorizations.
• Liaison with all other departments.

Skills

Customer service

Attention to detail

Bilingual English

Patient interaction

Adaptability

Pressure management

Initiative

People skills

Delivering results

Education

FET Pharmacist Assistant Certification

Job description

Clicks Group is seeking a Pharmacist Assistant Post Basic to support dispensing activities and customer care at our Cape Town pharmacies. You will administer scripts, capture claims, and liaise with health professionals to ensure accurate patient profiles and timely service.

Requirements include a Minimum 1 year in the role, a FET Pharmacist Assistant Certification, SAPC/legal knowledge, and strong customer service. The role emphasizes patient satisfaction and adherence to SOPs.