Pharmacist Assistant — Patient Care & Dispensing Support

Clicks Group; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Clicks Group in Cape Town is seeking a Pharmacist Assistant QPB to support dispensing and pharmacy administration within SOPs, focusing on patient satisfaction and accurate script handling.

Responsibilities include customer service, script administration, patient profile management, and interactions with healthcare professionals. The role requires at least 1 year of relevant experience and the FE&T Certificate in Pharmacist Assistance.

Qualifications

• Minimum 1 year in Pharmacist Assistant Post Basic.
• Essential FE&T Certificate in Pharmacist Assistant.
• Sound knowledge of chronic authorization processes and procedures.
• Customer service oriented and compliant with SOPs.

Responsibilities

• Interact with customers professionally and confidentially within SOPs and timelines.
• Administration of scripts and related claiming/capturing procedures.
• Accurate and complete handling of all patient profiles.
• Interact with healthcare professionals as needed.
• Problem solving and follow-up of queries.

Skills

Customer service

Attention to detail

Bilingual (English)

Adaptability

Initiative

Work under pressure

People skills

Delivering results

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Clicks Group in Cape Town is seeking a Pharmacist Assistant QPB to support dispensing and pharmacy administration within SOPs, focusing on patient satisfaction and accurate script handling.

Responsibilities include customer service, script administration, patient profile management, and interactions with healthcare professionals. The role requires at least 1 year of relevant experience and the FE&T Certificate in Pharmacist Assistance.